Retail Industry Fundamentals
This class meets Monday - Friday, 9:30 - 11:30 am, May 27th through July 3rd. Learners can attend class virtually via Zoom or in-person at the Goodwill Cedar Rapids Career [Read More]
12 certification classes found.
Customer Service
Certification Classes
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Online Virtual Instruction +1 more
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Guest Service Gold
Online Virtual Instruction +1 moreComplete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service [Read More]
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ServSafe™ Food Protection Manager
Online Virtual Instruction +1 moreComplete the National Restaurant Association’s ServSafe™ Food Protection Manager Certification and show employers you are ready to advance in the industry. Food service operations need trained and trusted managers to ensure food [Read More]
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Customer Service & Sales
Online Virtual Instruction +1 moreCurious about a career in Customer Service and Sales? Get ready to unlock the secrets of stellar service and sales finesse! Join forces with the instructor to level up your [Read More]
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Guest Service Gold
Online Virtual Instruction +1 moreComplete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service [Read More]
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Guest Service Gold
Online Virtual Instruction +1 moreComplete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service [Read More]
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Front Desk Representative
Online Virtual Instruction +1 moreComplete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! Earn the industry [Read More]
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Guest Service Gold January 5 – January 9, 2026
Online Virtual InstructionComplete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service [Read More]
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Google IT Support Professional
Online Virtual Instruction +1 moreGoogle, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! Virtual and in-person classes are [Read More]
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Guest Service Gold March 2 – March 6, 2026
Online Virtual InstructionComplete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service [Read More]
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Guest Service Gold March 9 – March 13, 2026
Online Virtual Instruction +1 moreComplete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! Earn the industry [Read More]
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Front Desk Representative March 9 – April 3, 2026
Online Virtual InstructionComplete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! Earn the industry [Read More]