Who we help

Goodwill of the Heartland helps people with barriers to independence.

What is a barrier?

It can be a physical, emotional or intellectual disability.

Barriers can also include a history of substance abuse, incarceration or homelessness. Veterans can experiences barriers reintegrating after service. Refugees and immigrants can experience language barriers. Lack of work experience and job skills among young people to seniors, including digital skills, can be a barrier. A barrier is anything that prevents you from achieving your goals.

What we do

Employment Training, Job Placement and Job Maintenance Services

Hotel Restaurant Prep Cook


Goodwill offers a number of time-limited, formal curriculum-based skills training services in cooperation with local businesses, including our Goodwill retail stores. A combination of classroom and onsite training is utilized to help prepare participants for employment success.

Our Certified for Success employment training programs include retail, hospitality, food handling and custodial certification programs and are offered throughout our service area.

We also offer a Light Manufacturing Training Program in Cedar Rapids. Goodwill of the Heartland contracts with area businesses to meet their packaging, inspection and light manufacturing needs, while also providing trainees with paid work experience and transferable job skills.

Job Placement Services

Goodwill has a range of services to assist individuals in obtaining community employment. Participants receive individualized and group support in resume development, job search and interviewing strategies and networking. Our Job Placement Specialists help participants assess their strengths and needs, set personal goal s and explore their vocational interests. Our Helms Career Centers are just one tool that we use to connect job seekers and employers.

Adalene, 2018 Edgar Employment Achiever Nominee
Military Veteran

Veterans Services

Goodwill of the Heartland receives dedicated funding through the US Department of Labor and the US Department of Veterans Affairs to provide employment assistance to homeless veterans. Veterans Services are offered in Clinton, Muscatine and Scott Counties in Iowa and Henry, Rock Island and Whiteside Counties in Illinois.

Day Habilitation

Goodwill offers day programming Monday - Friday to help people with disabilities and other barriers to more fully experience their community, build social and daily living skills and increase their independence. Day Habilitation services are offered in Cedar Rapids, Iowa City and the Quad Cities.

Day Habilitation Chalk the Walk
Rachel in her home with SCL Specialist Jen

Supported Community Living

Goodwill provides individualized in-home and community-based support services to help people achieve and maintain independent living. We offer assistance to individuals with disabilities and other barriers to independence. The Supported Community Living Program is offered in the Cedar Rapids and Iowa City area.

Want more information?

Please contact us for more information about the services we provide within our communities. You can review a detailed description of our services by viewing our Mission Services Manual. Goodwill is CARF accredited and uses best practice models to provide quality and innovative services. We are committed to a diverse and inclusive workplace.

Cedar Rapids

Contact Shannon Jamison
(319) 739-5011

Burlington & Iowa City

Contact Sandy Anderson
(319) 248-4620

Clinton & Quad Cities

Contact Kara Wolfe
(563) 484-3719


Contact Amy Winslow
(319) 248-4651


Contact Lora Morgan-Dunham
(563) 484-3703

Iowa Association of Community Providers Accreditation Seal, HIPPAA Compliant Icon, CARF Accredited Seal