Rachel in her home with Supported Community Living Specialist Jen

Our stores and so much more - Changing the Lives of Those We Serve

More than 100 years ago Iowa native Edgar J. Helms introduced the philosophy of “a hand up, not charity.” For 50 years, Goodwill of the Heartland has honored that creed in southeastern Iowa and western Illinois. We empower people to:

  • Find a job
  • Get job training and career advice
  • Build functional life skills
  • Work toward greater levels of independence

Mission, Vision & Values

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Mission

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Vision

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Values

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Standards

Our Mission

Goodwill of the Heartland’s mission is to advance the social and economic wellbeing of people who experience barriers to independence.

Job Coach with client

Our Vision

Our founder, Edgar J. Helms, said that we should be dissatisfied with our work until every person in our community “has an
opportunity to develop to his fullest usefulness and enjoy the maximum of abundant living.” We accomplish this vision by
living our values, being involved and invested in our communities and identifying and responding to emerging needs.

Day Habilitation (Dayhab) Chalk the Walk

Our Values

At Goodwill of the Heartland, we are committed to supporting people we serve by respecting and empowering them in all our interactions. We are further committed to meeting the needs of our customers by providing products and services of the highest quality. The following “PRIDE” values support and sustain this commitment:

 

  • Pursuit of excellence
  • Respect for individuals
  • Integrity
  • Dedication to mission
  • Empowerment
Cherie at work as a Retail Service Specialist

Our Standards

Goodwill of the Heartland is committed to the highest level of quality, accountability and transparency in all we do. That’s why we are fully accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and are members of The Iowa Association of Community Providers. We proudly display their seals in recognition of our compliance with their high standards.

Iowa Association of Community Providers Accreditation Seal, HIPPAA Compliant Icon, CARF Accredited Seal

2017 Edgar SKILLS Achiever Regional Winner

Our History

Dr. Edgar J. Helms, a native Iowan, founded the national Goodwill movement in Boston in 1902 to assist people in developing abilities, increasing self respect and attaining economic independence.

Locally Goodwill was founded in 1965 as Goodwill Industries of Southeast Iowa following work by the Iowa City Kiwanis Club, the Association for Retarded Citizens (now known as the ARC) and Col. Brooks Booker. Fifty years later Goodwill of the Heartland works under that same spirit of partnership, with a focus toward enhancing opportunities for those facing barriers to independence.

Learn More about Goodwill of the Heartland’s History

Our Commitment to Transparency

At Goodwill of the Heartland, maintaining the public trust in our work as a charitable organization is a top priority. For this reason, you’ll find key documents that detail:  Who our decision makers are, our Annual Report, the Goodwill of the Heartland 2018 Audit and our IRS Goodwill Public Inspection 990 formsfor the past three years.

In addition, we offer our Strategic Plan for your review, detailing our goals for the next three years.

If you have any questions about any of these documents, feel free to contact us.

 

Senior Leadership

Pat Airy

President and CEO

Wendy Bucklin

Vice President of Human Resources

Tamera Erb

Senior Vice President
Finance

Carmen Heck

Vice President
Mission Services

Mindy Kayser

Vice President
Marketing

Jessica Schamberger

Vice President
Operations

Jason Toms

Vice President
Retail & Donated Goods

Board Of Directors

Amber Hardin

Allsteel
(Board Chair)

Lisa Shileny

Hills Bank and Trust Co.
(Vice Chair)

Jodi Schafer

Cornell College
(Secretary)

Todd Helle

Terry Lockridge & Dunn Inc.
(Treasurer)

Julie Banker

Worley Companies

Pat Blake

State Hygienic Lab University of Iowa

Dick Donohue

Acumen Advisors

Scott Hauser

RSM US, LLP

Charles Helms, M.D. Ph.D.

University of Iowa Hospitals and Clinics

Desiree Kilburg

Shuttleworth & Ingersoll, PLC

Nick Lindsley

Neumann Monson Architects

Colin Mahoney

Rockwell Collins

David Murray

Nelson Electric Co.

John Schneider

Elayne Sexmith

University of Iowa Center for Disabilities and Development

Gregs Thomopulos

Stanley Consultants, Inc.

Bruce Westemeyer

Procter & Gamble

Thais Winkleblack

MidWestOne Bank