This virtual course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed, but many will look [Read More]
This course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed, but many look different. Earning [Read More]
This class meets Monday - Friday, 9:30 - 11:30 am, May 27th through July 3rd. Learners can attend class virtually via Zoom or in-person at the Goodwill Cedar Rapids Career & Support Services Office, located 1441 Blairs Ferry RD NE. There are independent study options available for students who can't attend class during the scheduled [Read More]
Curious about a career in Customer Service and Sales? Get ready to unlock the secrets of stellar service and sales finesse! Join forces with the instructor to level up your skills, from mastering the customer journey to sealing the deal. Class meets Monday through Friday, 9:30 - 11:30 am, August 18th through September 26th. Learners [Read More]
