This virtual course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed, but many will look [Read More]
American Hotel and Lodging Education Institute (AHLEI) - Certified Guest Service Professional. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold, trainees learn how to anticipate guest needs, deliver memorable experiences, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a [Read More]
American Hotel and Lodging Education Institute (AHLEI) - Certified Guest Service Professional. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold, trainees learn how to anticipate guest needs, deliver memorable experiences, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable [Read More]
Virtual, online class held Tuesdays & Thursdays from 5:30 - 7:00 pm, with some weekend and evening office hours for additional learning support. Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! Prepare for a career in the high-growth [Read More]
This virtual course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed, but many will look [Read More]
Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold, students learn how to anticipate guest needs, deliver memorable experiences, and [Read More]
This online and virtual course utilizes American Hotel and Lodging Education Institute (AHLEI) and National Restaurant Association curriculum to prepare learners to earn four credentials valued by the hospitality and food service industries. Participants can earn Restaurant Server, Breakfast Attendant, and Kitchen Cook certifications, and the ServSafe Food Handler certificate. This package of credentials shows [Read More]
Now more than ever, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present, practice, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food [Read More]
Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold, students learn how to anticipate guest needs, deliver memorable experiences, and [Read More]
Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold, students learn how to anticipate guest needs, deliver memorable experiences, and [Read More]
Earn the industry recognized Front Desk Representative Certification through American Hotel and Lodging Education Institute (AHLEI). This training prepares job candidates with the skills to serve hotel guests as a Front Desk Representative. Front Desk Representatives simultaneously provide great customer service and perform detailed tasks to meet guests’ needs. They need to have a good [Read More]
