This virtual course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed, but many will look differently in the future. Earning the Customer Service and Sales certification opens career opportunities with online and brick and mortar specialty, discount, catalog, and independent retailers, as well as grocery stores, chain restaurants, multi-level marketing companies, or other parts of retail such as corporate headquarters, distribution centers, and call centers. Limited Scholarships available for those without funding. For more information, complete our registration form.