• ServSafe Food Protection Manager Certification

    Online Virtual Instruction +1 more

    This course is held September 23 - October 4, Monday - Friday 9:00 am - 11:00 am. Learners can attend in-person at our Burlington Helms Career Center, located in the same building as our Goodwill Store, or Virtually via Zoom. Flexible learning options are available if  a learners is unable to attend class during this [Read More]

  • Guest Service Gold

    Online Virtual Instruction +1 more

    Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. [Read More]

  • Guest Service Gold

    Online Virtual Instruction

    Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential to advance in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The [Read More]

  • Front Desk Representative

    Online Virtual Instruction +1 more

    Complete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! Earn the industry recognized Front Desk Representative Certification through American Hotel and Lodging Education Institute (AHLEI). Learners may attend the training in person or virtually. This training prepares [Read More]

  • Guest Service Gold

    Online Virtual Instruction +1 more

    Complete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. [Read More]

  • Hospitality Food Service Careers

    Online Virtual Instruction +1 more

    Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential to advance in this exciting industry! This course utilizes American Hotel and Lodging Education Institute (AHLEI) and National Restaurant Association curriculum to prepare learners to earn four credentials valued by the hospitality and food service [Read More]

  • Guest Service Gold

    Online Virtual Instruction +1 more

    Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential to advance in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The [Read More]

  • Retail Industry Fundamentals

    Online Virtual Instruction +1 more

    This class meets Monday - Friday, 9:30 - 11:30 am, May 27th through July 3rd. Learners can attend class virtually via Zoom or in-person at the Goodwill Cedar Rapids Career & Support Services Office, located 1441 Blairs Ferry RD NE. There are independent study options available for students who can't attend class during the scheduled [Read More]

  • Guest Service Gold

    Online Virtual Instruction +1 more

    Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. [Read More]

  • ServSafe™ Food Protection Manager

    Online Virtual Instruction +1 more

    Complete the National Restaurant Association’s ServSafe™ Food Protection Manager Certification and show employers you are ready to advance in the industry. Food service operations need trained and trusted managers to ensure food safety practices are in place and followed for the health of their customers. The ServSafe™ Food Protection Manager training prepares job candidates to be responsible for the [Read More]

  • Customer Service & Sales

    Online Virtual Instruction +1 more

    Curious about a career in Customer Service and Sales? Get ready to unlock the secrets of stellar service and sales finesse! Join forces with the instructor to level up your skills, from mastering the customer journey to sealing the deal. Class meets Monday through Friday, 9:30 - 11:30 am, August 18th through September 26th. Learners [Read More]

  • Guest Service Gold

    Online Virtual Instruction +1 more

    Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. [Read More]