Hospitality Front Desk Representative

Earn the industry recognized Front Desk Representative Certification through American Hotel and Lodging Education Institute (AHLEI).  This training prepares job candidates with the skills to serve hotel guests as a Front Desk Representative. Front Desk Representatives simultaneously provide great customer service and perform detailed tasks to meet guests’ needs. They need to have a good [Read More]

Hospitality Guest Room Attendant

This course is taught through live, virtual instruction and utilizes American Hotel and Lodging Education Institute (AHLEI) curriculum to prepare learners for the exam to earn the industry-recognized Guest Room Attendant certification. Topics also include job search skills training, career navigation, interpersonal skills, and conflict management. Hospitality venues need energetic, positive, detail-oriented workers with good [Read More]

ServSafe Food Handler

Now more than ever, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present, practice, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food [Read More]

Custodial Technician

Students can attend this class in-person or virtually. Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician.  Covid-19 pandemic caused a 75% spike in new job openings for custodians.   Not only has the demand for cleaning services increased significantly, [Read More]

ServSafe Food Protection Manager

Earn  the industry recognized ServSafe Food Protection Manager Certification through the National Restaurant Association. Food service operations need trained and trusted managers to ensure food safety practices in place and followed for the health of their customers. With the Covid-19 health crisis, food safety is in the forefront of customer’s minds. The ServSafe Food Protection [Read More]

Customer Service & Sales

This course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed, but many look different. Earning [Read More]

Custodial Technician

Students can attend this class in-person or virtually. Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician.  Covid-19 pandemic caused a 75% spike in new job openings for custodians.   Not only has the demand for cleaning services increased significantly, [Read More]

Guest Service Gold

Online Virtual Instruction

Complete one or more courses to earn stackable credentials and begin a career in  Hospitality, where there is great potential to advance in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The [Read More]

Google IT Support Professional

Online Virtual Instruction

Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential!  Goodwill instructors supplement the online curriculum with virtual classroom review, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT [Read More]

Guest Service Gold

Online Virtual Instruction

Complete one or more courses to earn stackable credentials and begin a career in  Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. [Read More]

Certified Custodial Technician

Online Virtual Instruction

Learners can attend this class in-person or virtually. Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician. Trained custodians are in high demand and can earn great pay. Covid-19 pandemic caused a 75% spike in new job openings for [Read More]

Guest Service Gold

Online Virtual Instruction

Complete one or more courses to earn stackable credentials and begin a career in  Hospitality, where there is great potential to advance in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The [Read More]