Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold, students learn how to anticipate guest needs, deliver memorable experiences, and [Read More]
Earn the industry recognized Front Desk Representative Certification through American Hotel and Lodging Education Institute (AHLEI). This training prepares job candidates with the skills to serve hotel guests as a Front Desk Representative. Front Desk Representatives simultaneously provide great customer service and perform detailed tasks to meet guests’ needs. They need to have a good [Read More]
This course is taught through live, virtual instruction and utilizes American Hotel and Lodging Education Institute (AHLEI) curriculum to prepare learners for the exam to earn the industry-recognized Guest Room Attendant certification. Topics also include job search skills training, career navigation, interpersonal skills, and conflict management. Hospitality venues need energetic, positive, detail-oriented workers with good [Read More]