- This certification class has passed.
Hospitality Front Desk Representative (Monday – Friday)
January 31, 2022 @ 1:00 pm - February 25, 2022 @ 3:00 pm
American Hotel and Lodging Education Institute (AHLEI); Front Desk Representative Certification. This training prepares job candidates with the skills to serve hotel guests as a Front Desk Representative. Front Desk Representatives simultaneously provide great customer service and perform detailed tasks to meet guests’ needs. They need to have a good understanding of the hotel’s operations and be a good communicator and problem solver. Limited scholarships available for those without other funding options. Some participants may be eligible for a 25 hour paid internship with a partner business. For more information, complete our registration form.