Goodwill of the Heartland

Certified Custodial Technician January 5 - February 20, 2026
2026-01-05 13:00 - 2026-02-20 15:00 (America/Chicago) | Online Virtual Instruction
Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician.
Trained custodians are in high demand and can earn great pay.
This course meets Monday – Friday 1-3 pm. Learners can attend via Zoom or in person at our Davenport career center.
Covid-19 pandemic caused a 75% spike in new job openings for custodians. Not only has the demand for cleaning services increased significantly, custodians need to be trained with best practices for cleaning and sanitizing to prevent the spread of illness in office, retail, healthcare, and home settings. Students learn Customer Service, Chemistry of Cleaning and Handling Hazardous and Infectious Waste, Basic Cleaning of Above Floor Surfaces, Basic Cleaning of Hard Floor Surfaces, Basic Cleaning of Carpeted Floor Surfaces, Basic Cleaning of Restrooms & Shower Rooms. Scholarships available.
Some participants may choose to complete a 25-hour paid internship with a partner business to gain valuable hands-on work experience.

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Maintenance Technician January 12 - February 13, 2026
2026-01-12 09:00 - 2026-02-13 11:00
Complete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential to advance in this exciting industry!
An important aspect of a guest’s experience is the appearance and functionality of the hotel property. The Maintenance Technician occupational skills training includes 50 hours of classroom instruction in the American Hotel and Lodging Education Institute (AHLEI) Maintenance Technician curriculum. The course prepares job candidates to excel on the exam and earn the industry recognized Maintenance Technician credential.
Learners may complete a paid, optional 25-hour internship with one of our Hospitality partners.

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google Digital Marketing & Ecommerce
2026-01-12 09:30 - 2026-05-11 11:30
Goodwill has partnered with Google to offer a beginner-friendly course on digital marketing and e-commerce; no prior experience is necessary!
The Google Digital Marketing & E-Commerce certification teaches students about the ins and outs of the broad field of marketing, specifically narrowing in on traditional, digital, and social media marketing. Students will learn to use industry relevant tools and platforms (Canva, Consultant Contact, Google Ads, Google Analytics, Hootsuite, HubSpot, Mailchimp, Shopify, and Twitter), as well as other skills such as developing customer personas and creating social media calendars. The course allows students to build a personal portfolio to present to potential employers while also earning a professional certification in Digital Marketing upon course completion!

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Google IT Support Professional
2026-01-12 17:30 - 2026-04-29 19:00
Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential!
Virtual and in-person classes are held Mondays & Wednesdays from 5:30 – 7 pm, with some optional office hours for additional learning support.
Prepare for a career in the high-growth field of information technology, no experience or degree required. Get professional training designed by Google and get on the fast track to landing one of the 340,000+ great paying IT jobs currently available in the United States.
The average entry level salary for IT Support jobs in the U.S. is $50,800.
Students can expect to spend an additional 6-8 hours per week completing online coursework on their own.
Google and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience.
The program builds skills in key areas: Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
Upon completion, you can directly apply for jobs with Google and over 200 U.S. employers, including Walmart, Best Buy, and Astreya.
The American Council on Education recommends a total of 10 college credits for successfully completing this course.
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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google Data Analytics
2026-01-13 15:30 - 2026-05-21 17:00
Attend Data Analytics course in person or virtually, Tuesdays and Thursdays 3:30 – 5:00 pm, January 13 – May 21.
Prepare for a new career in the high-growth field of data analytics, no experience or degree required. Get professional training designed by Google and have the opportunity to connect with top employers. There are over 251,000 open jobs in data analytics with a median entry-level salary of $95,000 in the U.S.¹
Data analytics is the collection, transformation, and organization of data in order to draw conclusions, make predictions, and drive informed decision making.
Over 8 courses, gain in-demand skills that prepare you for an entry-level job. You’ll learn from Google employees whose foundations in data analytics served as launchpads for their own careers. At under 10 hours per week, you can complete the certificate in less than 6 months.
Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Deloitte, Target, Verizon, and of course, Google.
Additionally, all Google Career Certificates include an optional course, Accelerate Your Job Search with AI. This course empowers you to navigate your job search efficiently and confidently, guiding you to use AI to create a job search plan, professional pitch, resume, and more.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
¹Lightcast™ U.S. Job Postings (2024: Jan. 1, 2024 – Dec. 31, 2024)
²Based on program graduate survey, United States 2022
Data Analytics is a 19-week online training designed to provide learners with knowledge and skills required to be qualified candidates for junior data analyst, associate data analyst, and database administrator.
The training includes 228 hours of virtual curriculum and 57 classroom hours and the opportunity to connect with businesses who hire data analyst candidates.
Understanding the foundations of data, effective decision making, efficient processing skills, analyzing data to answer questions, and R Programming will be taught through video presentations, activities, quizzes, and projects on the Coursera platform. This course also covers work readiness, career navigation and soft skills training to jump start your new career!
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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google Cybersecurity Professional
2026-01-13 17:30 - 2026-05-21 19:00
Prepare for a job in cybersecurity with a Google Career Certificate!
Interested in a career in the fast-growing field of cybersecurity? The Google Cybersecurity Certificate can prepare you for a new career in under 5 months, with no previous experience required. Learn from cybersecurity experts at Google and gain hands-on experience using Python, Linux, SQL, and more.
Become a qualified candidate for a variety of entry level Cybersecurity careers such as: Cybersecurity analyst, security analyst, IT security analyst, Cyber defense analyst, and security operations center (SOC) analyst.
The class meets January 13 – May 21 on Tuesdays & Thursdays from 5:30 pm – 7:00 pm. Students may attend class virtually via Zoom or in-person at our Iowa City location.
In addition to class, students complete online coursework 8 – 10 hours per week.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
²Based on program graduate survey, United States 2022
After graduation, you’ll be able to connect with over 200 employers who are committed to considering Google Career Certificate graduates for entry-level jobs.
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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.
