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UID:10001082-1630314000-1633690800@www.goodwillheartland.org
SUMMARY:Customer Service and Sales Certification (Monday - Friday)
DESCRIPTION:This virtual course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification.\n\nAlthough many non-essential retail storefronts closed when Covid-19 struck our service areas\, demand for grocery and distribution workers rose sharply.\n\nCustomer service and sales positions are still needed\, but many will look differently in the future.\n\nEarning the Customer Service and Sales certification opens career opportunities with online and brick and mortar specialty\, discount\, catalog\, and independent retailers\, as well as grocery stores\, chain restaurants\, multi-level marketing companies\, or other parts of retail such as corporate headquarters\, distribution centers\, and call centers.\n\nLimited Scholarships available for those without funding.\n\nFor more information\, complete our registration form.
URL:https://www.goodwillheartland.org/certification/customer-service-sales-certification-monday-friday/
LOCATION:Online Virtual Instruction
CATEGORIES:Customer Service
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DTSTART;TZID=America/Chicago:20211001T080000
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UID:10001100-1633075200-1634893200@www.goodwillheartland.org
SUMMARY:Essential Computer Skills - Iowa City
DESCRIPTION:Mondays\, Wednesdays\, Fridays 8:00 am – 10:00 am. The Essential Computer Skills OST is 24 hours of in-person classroom-based assessments and instruction that aims to build the foundational computer skills required for job search and employment success.\n\nDigital skills are in high demand\, and employers report difficulty finding workers with the required digital skills. Building computer skills can increase job-seeking success as well as build a foundation for learning additional digital skills required on the job and career advancement. Northstar Digital Literacy assessments and training provides an interactive\, hands on learning experience.\n\nWe will cover Basic Computer Skills\, Internet Basics\, Using Email\, Windows 10\, Microsoft Word\, Excel\, PowerPoint\, Social Media\, Information Literacy\, and Your Digital Footprint in addition to using a virtual platform for job interviews.\n\nLimited Scholarships available for those without funding.\n\nFor more information please submit this form.
URL:https://www.goodwillheartland.org/certification/essential-computer-skills-iowa-city/2021-10-01/
LOCATION:Iowa City Career and Support Services\, 1025 Wade Street\, Iowa City\, IA\, 52240\, United States
CATEGORIES:Computer Skills
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ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org
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DTSTART;TZID=America/Chicago:20211001T100000
DTEND;TZID=America/Chicago:20211022T113000
DTSTAMP:20220111T222941Z
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UID:10001107-1633082400-1634902200@www.goodwillheartland.org
SUMMARY:Essential Computer Skills - Clinton
DESCRIPTION:Held Mondays\, Tuesdays\, and Wednesdays from 10:00 am – 12:30 pm\, the Essential Computer Skills OST is 24 hours of in-person classroom-based assessments and instruction that aims to build the foundational computer skills required for job search and employment success.\n\nDigital skills are in high demand\, and employers report difficulty finding workers with the required digital skills. Building computer skills can increase job-seeking success as well as build a foundation for learning additional digital skills required on the job and career advancement. Northstar Digital Literacy assessments and training provides an interactive\, hands on learning experience.\n\nWe will cover Basic Computer Skills\, Internet Basics\, Using Email\, Windows 10\, Microsoft Word\, Excel\, PowerPoint\, Social Media\, Information Literacy\, and Your Digital Footprint in addition to using a virtual platform for job interviews.\n\nLimited Scholarships available for those without funding.\n\nFor more information please submit this form.
URL:https://www.goodwillheartland.org/certification/essential-computer-skills-clinton/2021-10-01/
LOCATION:Clinton Career and Support Services\, 1015 13th Avenue North\, Clinton\, IA\, 52732
CATEGORIES:Computer Skills
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ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org
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DTSTART;TZID=America/Chicago:20211001T103000
DTEND;TZID=America/Chicago:20211018T113000
DTSTAMP:20220103T195833Z
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UID:10001134-1633084200-1634556600@www.goodwillheartland.org
SUMMARY:Essential Computer Skills - Cedar Rapids
DESCRIPTION:Held Monday\, Tuesday\, Wednesday\, Thursday 10:30 am- 12:30 pm \, the Essential Computer Skills OST is 24 hours of in-person classroom-based assessments and instruction that aims to build the foundational computer skills required for job search and employment success. Digital skills are in high demand\, and employers report difficulty finding workers with the required digital skills. Building computer skills can increase job-seeking success as well as build a foundation for learning additional digital skills required on the job and career advancement. Northstar Digital Literacy assessments and training provides an interactive\, hands on learning experience. Choose to learn any or all of the available topics: Basic Computer Skills\, Internet Basics\, Using Email\, Windows 10\, Mac OS\, Microsoft Word\, Excel\, PowerPoint\, Google Forms\, Social Media\, Information Literacy\, Your Digital Footprint\, Supporting K-12 Distance learning\,  in addition to using a virtual platform for job interviews.  Scholarships are available for those without funding options. For more information please submit this form.
URL:https://www.goodwillheartland.org/certification/essential-computer-skills-cedar-rapids/2021-10-01/
LOCATION:Cedar Rapids Career and Support Services\, 1441 Blairs Ferry Road NE\, Cedar Rapids\, IA\, 52402\, United States
CATEGORIES:Computer Skills
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ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org
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