Goodwill of the Heartland

Certified Custodial Technician
2024-03-18 09:30 - 2024-04-26 11:30 (America/Chicago) | Online Virtual Instruction
Learners can attend this class in-person or virtually.
Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician.
Trained custodians are in high demand and can earn great pay.
Covid-19 pandemic caused a 75% spike in new job openings for custodians. Not only has the demand for cleaning services increased significantly, custodians need to be trained with best practices for cleaning and sanitizing to prevent the spread of illness in office, retail, healthcare, and home settings. Students learn Customer Service, Chemistry of Cleaning and Handling Hazardous and Infectious Waste, Basic Cleaning of Above Floor Surfaces, Basic Cleaning of Hard Floor Surfaces, Basic Cleaning of Carpeted Floor Surfaces, Basic Cleaning of Restrooms & Shower Rooms. Scholarships available.
Some participants may choose to complete a 25 hour paid internship with a partner business to gain valuable hands on work experience.

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.
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Guest Service Gold
2024-04-01 12:00 - 2024-04-05 14:00
Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential to advance in this exciting industry!
The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry.
Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam.
Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold, students learn how to anticipate guest needs, deliver memorable experiences, and turn around difficult situations.
The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers, Maintenance Technician, Front Desk Representative, and Guest Room Attendant.

Please complete this form to get more information about this course you can attend virtually or in-person.

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City

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.
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