Goodwill of the Heartland

Google IT Support Professional
2023-09-12 17:30 - 2023-12-28 19:00 (America/Chicago)
Virtual, online class held Tuesdays & Thursdays from 5:30 – 7:00 pm, with some weekend and evening office hours for additional learning support. Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential!
Prepare for a career in the high-growth field of information technology, no experience or degree required. Get professional training designed by Google and get on the fast track to landing one of the 340,000+ great paying IT jobs currently available in the United States.
The average entry level salary for IT Support jobs in the U.S. is $50,800.
Virtual class is held Tuesdays & Thursdays 5:30 pm – 7:00 pm, and optional online instructor office hours scheduled throughout the week. Students can expect to spend an additional 6-8 hours per week completing online coursework on their own.
Google and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience.
The program builds skills in key areas: Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
According to the 2019 Google IT Certificate Impact Report, 80% of Google IT Support Professional Certificate learners in the U.S. reported a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business.
Upon completion, you can directly apply for jobs with Google and over 130 U.S. employers, including Walmart, Best Buy, and Astreya.
The American Council on Education recommends a total of 10 college credits for successfully completing this course.

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google IT Automation with Python
2023-09-19 16:00 - 2023-12-28 17:30
This beginner-level, six-course certificate, developed by Google, is designed to provide IT professionals with in-demand skills — including Python, Git, and IT automation — that can help you advance your career.
Knowing how to write code to solve problems and automate solutions is a crucial skill for anybody in IT. Python, in particular, is now the most in-demand programming language by employers. This program builds on your IT foundations to help you take your career to the next level. It’s designed to teach you how to program with Python and how to use Python to automate common system administration tasks. You’ll also learn to use Git and GitHub, troubleshoot and debug complex problems, and apply automation at scale by using configuration management and the Cloud.
This certificate can be completed in about 4 months and is designed to prepare you for a variety of roles in IT, like more advanced IT Support Specialist or Junior Systems Administrator positions. Upon completion, you can share your information with 130+ employers from an exclusive hiring consortium, like Walmart, Sprint, Hulu, Bank of America, Google (of course!) and more.
Attend class in person or virtually Tuesdays & Thursdays 4:00-5:30pm, September 19-December 28. We recommend that you have Python installed on your machine. For some courses, you’ll need a computer where you can install Git or ask your administrator to install it for you. If you don’t have access to a computer you are welcome to use the computers at one of our career centers.

Please complete this form to get more information about this online program. We will contact you to complete your registration.
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X/TwitterThis field is for validation purposes and should be left unchanged.Name*

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.
