BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Goodwill of the Heartland - ECPv6.15.18//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Goodwill of the Heartland X-ORIGINAL-URL:https://www.goodwillheartland.org X-WR-CALDESC:Events for Goodwill of the Heartland REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20220313T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20221106T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20230312T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20231105T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20240310T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20241103T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20250309T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20251102T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20240122T090000 DTEND;TZID=America/Chicago:20240126T110000 DTSTAMP:20260403T184611 CREATED:20231120T200641Z LAST-MODIFIED:20231120T222720Z UID:10001283-1705914000-1706266800@www.goodwillheartland.org SUMMARY:Guest Service Gold DESCRIPTION:Complete one or more courses to earn stackable credentials and begin a career in  Hospitality\, where there is great potential for career advancement in this exciting industry! \nThe Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \nEarn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. \nCustomer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. \nThe Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. \n\nPlease complete this form to get more information about this course that you can attend virtually or in-person.\n\n\n \n \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/guest-service-gold-2/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/gdca-woman-papers-1200.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20240115T090000 DTEND;TZID=America/Chicago:20240216T110000 DTSTAMP:20260403T184611 CREATED:20231120T195702Z LAST-MODIFIED:20231120T205701Z UID:10001282-1705309200-1708081200@www.goodwillheartland.org SUMMARY:Maintenance Technician DESCRIPTION:Complete one or more courses and earn stackable credentials  to begin a career in  Hospitality\, where there is great potential to advance in this exciting industry! \nAn important aspect of a guest’s experience is the appearance and functionality of the hotel property. The Maintenance Technician occupational skills training includes 50 hours of classroom instruction in the American Hotel and Lodging Education Institute (AHLEI) Maintenance Technician curriculum. The course prepares job candidates to excel on the exam and earn the industry recognized Maintenance Technician credential. \nLearners may complete a paid\, optional 25 hour internship with one of our Hospitality partners. \n\nPlease complete this form to get more information about this course that can be attended virtually or in-person.\n\n \n \n "*" indicates required fields \n \n \n URLThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details.\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n\n  URL:https://www.goodwillheartland.org/certification/23164/ LOCATION:Online Virtual Instruction CATEGORIES:Hospitality,Maintenance ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/maintenance.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20240109T160000 DTEND;TZID=America/Chicago:20240423T173000 DTSTAMP:20260403T184611 CREATED:20231023T201438Z LAST-MODIFIED:20231023T201438Z UID:10001276-1704816000-1713893400@www.goodwillheartland.org SUMMARY:Google IT Support Professional DESCRIPTION:Google\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential!  Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. \nCoursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the  340\,000+  great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nThe class meets January 9 – April 23 on Tuesdays & Thursdays 4:00 – 5:30 pm.  Students may attend class virtually via Zoom or in-person at our Iowa City location.  Students can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nIn-person (Iowa City) and online instructor office hours are scheduled throughout the week. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nUpon completion\, you can directly apply for jobs with Google and over 150 U.S. employers\, including Walmart\, Best Buy\, and Astreya\, Google of course\, and many others. \n75% of certificate graduates report a positive career outcome (e.g.\, new job\, promotion\, or raise) within six months of completion² \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \n\n\n²Based on program graduate survey\, United States 2022 \n\n\nPlease complete this form to get more information about this course: \n\n \n \n "*" indicates required fields \n \n \n URLThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Additional commentsPlease provide us with any additional information you want us to know prior to being contacted. URL:https://www.goodwillheartland.org/certification/google-it-support-professional-5/ LOCATION:Online Virtual Instruction CATEGORIES:Computer Skills,Customer Service,Information Technology ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/2022-google-it-support-social-media_5.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20240108T173000 DTEND;TZID=America/Chicago:20240530T190000 DTSTAMP:20260403T184611 CREATED:20231023T171823Z LAST-MODIFIED:20231023T194324Z UID:10001273-1704735000-1717095600@www.goodwillheartland.org SUMMARY:Google Cybersecurity Professional DESCRIPTION:Prepare for a job in cybersecurity with a Google Career Certificate!\n\n\nInterested in a career in the fast-growing field of cybersecurity? The Google Cybersecurity Certificate can prepare you for a new career in under 5 months\, with no previous experience required. Learn from cybersecurity experts at Google and gain hands-on experience using Python\, Linux\, SQL\, and more. \nBecome a qualified candidate for a variety of entry level Cybersecurity careers such as: Cybersecurity analyst\, security analyst\, IT security analyst\, Cyber defense analyst\, and security operations center (SOC) analyst.\n\n\nThe class meets January 8 – May 30 on Mondays & Wednesdays from 5:30 pm – 7:00 pm.  Students may attend class virtually via Zoom or in-person at our Iowa City location. \nIn addition to class\, students complete online coursework 8 – 10 hours per week. \nAfter graduation\, you’ll be able to connect with over 150 employers who are committed to considering Google Career Certificate graduates for entry-level jobs.  For more information\, please complete this form: \n\n \n \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-cybersecurity-professional/ LOCATION:Online Virtual Instruction CATEGORIES:Computer Skills,Cybersecurity,Information Technology ATTACH;FMTTYPE=image/png:https://www.goodwillheartland.org/wp-content/uploads/2022/06/it-support-woman-1200.png ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20240108T090000 DTEND;TZID=America/Chicago:20240112T110000 DTSTAMP:20260403T184611 CREATED:20231120T194358Z LAST-MODIFIED:20231120T222324Z UID:10001281-1704704400-1705057200@www.goodwillheartland.org SUMMARY:Guest Service Gold DESCRIPTION:Complete one or more courses to earn stackable credentials and begin a career in  Hospitality\, where there is great potential to advance in this exciting industry! \nThe Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \nEarn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. \nCustomer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. \nThe Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. \n\nPlease complete this form to get more information about this course you can attend virtually or in-person.\n\n \n \n "*" indicates required fields \n \n \n CommentsThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/guest-service-gold/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/AdobeStock_347820388-scaled-e1614974013289.jpeg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20240108T040000 DTEND;TZID=America/Chicago:20240513T053000 DTSTAMP:20260403T184611 CREATED:20231023T212926Z LAST-MODIFIED:20231023T214204Z UID:10001279-1704686400-1715578200@www.goodwillheartland.org SUMMARY:Google UX Design DESCRIPTION:Prepare for a career in the high-growth field of UX design\, no experience or degree required. With professional training designed by Google\, get on the fast-track to a competitively paid job. There are currently 113\,700 U.S. job openings in UX design with an average entry-level salary of $58\,600.¹ \nUser experience (UX) designers focus on the interaction that users have with products\, like websites\, apps\, and physical objects. They make those everyday interactions useful\, enjoyable\, and accessible. \nAttend class in person or virtually January 8  – May 13\, 2024\,  Mondays & Wednesdays 4:00 – 5:30 pm. Learners will also complete 6-10 hours per week of online curriculum.  In-person (Iowa City) and online Instructor office hours are offered weekly. \nOver 7 courses\, gain in-demand skills that will prepare you for an entry-level job. At under 10 hours per week\, you can complete the certificate in less than 6 months. \nThroughout this course you will learn the psychology of design and how users interact with UX experiences. You will gain an understanding of how to build for a more inclusive market by learning design theories on color\, typography\, usability\, and many more. You will learn trade creative design tactics to create paper designs and then use tools like Figma and Adobe XD to transition those designs into digital prototypes. By the end of the certification program\, you will have a professional UX portfolio that includes three end-to-end projects\, so you’re ready to apply for jobs. \nUpon graduation\, you can directly apply for jobs with Google and over 150 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \nFor more information\, please complete this contact form. \n\n \n \n "*" indicates required fields \n \n \n LinkedInThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-ux-design-2/ LOCATION:Online Virtual Instruction CATEGORIES:Computer Skills,Information Technology ATTACH;FMTTYPE=image/png:https://www.goodwillheartland.org/wp-content/uploads/2022/06/computer-woman-happy-1200.png ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20231204T090000 DTEND;TZID=America/Chicago:20231215T110000 DTSTAMP:20260403T184611 CREATED:20221013T220309Z LAST-MODIFIED:20221013T220309Z UID:10001230-1701680400-1702638000@www.goodwillheartland.org SUMMARY:ServSafe Food Handler DESCRIPTION:Now more than ever\, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present\, practice\, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food safety requirements of food establishments. Job candidates applying for food service positions will have an edge with businesses because they have a demonstrated knowledge of food safety. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n X/TwitterThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-handler-3/ CATEGORIES:Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/20190409_0008.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20231009T120000 DTEND;TZID=America/Chicago:20231110T140000 DTSTAMP:20260403T184611 CREATED:20221013T215742Z LAST-MODIFIED:20221013T215828Z UID:10001229-1696852800-1699624800@www.goodwillheartland.org SUMMARY:Custodial Technician DESCRIPTION:Students can attend this class in-person or virtually. Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician.  Covid-19 pandemic caused a 75% spike in new job openings for custodians.   Not only has the demand for cleaning services increased significantly\, custodians need to be trained with best practices for cleaning and sanitizing to prevent the spread of the virus in office\, retail\, healthcare\, and home settings. Students learn Customer Service\, Chemistry of Cleaning and Handling Hazardous and Infectious Waste\, Basic Cleaning of Above Floor Surfaces\, Basic Cleaning of Hard Floor Surfaces\, Basic Cleaning of Carpeted Floor Surfaces\, Basic Cleaning of Restrooms & Shower Rooms.  Scholarships available.  Some participants may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n EmailThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/custodial-technician-2/ CATEGORIES:Custodial,Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/shutterstock_1812615982.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230919T160000 DTEND;TZID=America/Chicago:20231228T173000 DTSTAMP:20260403T184611 CREATED:20221011T205853Z LAST-MODIFIED:20221011T205938Z UID:10001217-1695139200-1703784600@www.goodwillheartland.org SUMMARY:Google IT Automation with Python DESCRIPTION:This beginner-level\, six-course certificate\, developed by Google\, is designed to provide IT professionals with in-demand skills — including Python\, Git\, and IT automation — that can help you advance your career. \nKnowing how to write code to solve problems and automate solutions is a crucial skill for anybody in IT. Python\, in particular\, is now the most in-demand programming language by employers. This program builds on your IT foundations to help you take your career to the next level. It’s designed to teach you how to program with Python and how to use Python to automate common system administration tasks.  You’ll also learn to use Git and GitHub\, troubleshoot and debug complex problems\, and apply automation at scale by using configuration management and the Cloud. \nThis certificate can be completed in about 4 months and is designed to prepare you for a variety of roles in IT\, like more advanced IT Support Specialist or Junior Systems Administrator positions. Upon completion\, you can share your information with 130+ employers from an exclusive hiring consortium\, like Walmart\, Sprint\, Hulu\, Bank of America\, Google (of course!) and more. \nAttend class in person or virtually Tuesdays & Thursdays 4:00-5:30pm\, September 19-December 28.  We recommend that you have Python installed on your machine. For some courses\, you’ll need a computer where you can install Git or ask your administrator to install it for you. If you don’t have access to a computer you are welcome to use the computers at one of our career centers. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-it-automation-with-python-3/ CATEGORIES:Computer Skills,Information Technology,Programming ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/gdca-man-office-1200.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230912T173000 DTEND;TZID=America/Chicago:20231228T190000 DTSTAMP:20260403T184611 CREATED:20221011T200937Z LAST-MODIFIED:20221013T201126Z UID:10001151-1694539800-1703790000@www.goodwillheartland.org SUMMARY:Google IT Support Professional DESCRIPTION:Virtual\, online class held Tuesdays & Thursdays from 5:30 – 7:00 pm\, with some weekend and evening office hours for additional learning support.  Google\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the  340\,000+  great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nVirtual class is held  Tuesdays & Thursdays 5:30 pm – 7:00 pm\, and optional online instructor office hours scheduled throughout the week.  Students can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nGoogle and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nAccording to the 2019 Google IT Certificate Impact Report\, 80% of Google IT Support Professional Certificate learners in the U.S. reported a career impact within 6 months\, such as finding a new job\, getting a raise\, or starting a new business. \nUpon completion\, you can directly apply for jobs with Google and over 130 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n URLThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/it-support-professional-2/ CATEGORIES:Computer Skills,Information Technology ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/gdca-woman-papers-1200.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230904T090000 DTEND;TZID=America/Chicago:20231013T110000 DTSTAMP:20260403T184611 CREATED:20221013T214700Z LAST-MODIFIED:20221013T214833Z UID:10001228-1693818000-1697194800@www.goodwillheartland.org SUMMARY:Customer Service & Sales DESCRIPTION:This course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas\, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed\, but many look different. Earning the Customer Service and Sales certification opens career opportunities with online and brick and mortar specialty\, discount\, catalog\, and independent retailers\, as well as grocery stores\, chain restaurants\, multi-level marketing companies\, or other parts of retail such as corporate headquarters\, distribution centers\, and call centers. Limited Scholarships available.  Students may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/customer-service-sales/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/shutterstock_125245052.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230807T090000 DTEND;TZID=America/Chicago:20230825T110000 DTSTAMP:20260403T184611 CREATED:20221013T213829Z LAST-MODIFIED:20221013T213829Z UID:10001227-1691398800-1692961200@www.goodwillheartland.org SUMMARY:ServSafe Food Protection Manager DESCRIPTION:Earn  the industry recognized ServSafe Food Protection Manager Certification through the National Restaurant Association. Food service operations need trained and trusted managers to ensure food safety practices in place and followed for the health of their customers. With the Covid-19 health crisis\, food safety is in the forefront of customer’s minds. The ServSafe Food Protection Manager training prepares job candidates for being responsible for the food safety in any type of food service establishment. This 24-hour training can help current food service employees advance in their career. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n InstagramThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-protection-manager/ CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2021/02/adobestock_243717259_16x9.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230612T173000 DTEND;TZID=America/Chicago:20231011T190000 DTSTAMP:20260403T184611 CREATED:20221011T202624Z LAST-MODIFIED:20231018T180935Z UID:10001155-1686591000-1697050800@www.goodwillheartland.org SUMMARY:Google UX Design DESCRIPTION:Prepare for a career in the high-growth field of UX design\, no experience or degree required. With professional training designed by Google\, get on the fast-track to a competitively paid job. There are currently 113\,700 U.S. job openings in UX design with an average entry-level salary of $58\,600.¹ User experience (UX) designers focus on the interaction that users have with products\, like websites\, apps\, and physical objects. They make those everyday interactions useful\, enjoyable\, and accessible. Attend class in person or virtually June 12 – October 11\,  Mondays & Wednesdays 5:30 pm – 7:00. Over 7 courses\, gain in-demand skills that will prepare you for an entry-level job. At under 10 hours per week\, you can complete the certificate in less than 6 months. \nThroughout this course you will learn the psychology of design and how users interact with UX experiences. You will gain an understanding of how to build for a more inclusive market by learning design theories on color\, typography\, usability\, and many more. You will learn trade creative design tactics to create paper designs and then use tools like Figma and Adobe XD to transition those designs into digital prototypes. By the end of the certificate program\, you will have a professional UX portfolio that includes three end-to-end projects\, so you’re ready to apply for jobs. \nUpon completion\, you can directly apply for jobs with Google and over 150 U.S. employers\, including Walmart\, Best Buy\, and Astreya. The American Council on Education recommends a total of 10 college credits for successfully completing this course. \n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n X/TwitterThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details.\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n\n\n\n\n\n\n\n\n  URL:https://www.goodwillheartland.org/certification/google-ux-web-design-2/ CATEGORIES:Computer Skills,Information Technology,Web Design ATTACH;FMTTYPE=image/png:https://www.goodwillheartland.org/wp-content/uploads/2022/06/it-support-woman-blue-1200.png ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230612T090000 DTEND;TZID=America/Chicago:20230728T110000 DTSTAMP:20260403T184611 CREATED:20221013T213147Z LAST-MODIFIED:20221013T213147Z UID:10001226-1686560400-1690542000@www.goodwillheartland.org SUMMARY:Custodial Technician DESCRIPTION:Students can attend this class in-person or virtually. Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician.  Covid-19 pandemic caused a 75% spike in new job openings for custodians.   Not only has the demand for cleaning services increased significantly\, custodians need to be trained with best practices for cleaning and sanitizing to prevent the spread of the virus in office\, retail\, healthcare\, and home settings. participants learn covered are Customer Service\, Chemistry of Cleaning and Handling Hazardous and Infectious Waste\, Basic Cleaning of Above Floor Surfaces\, Basic Cleaning of Hard Floor Surfaces\, Basic Cleaning of Carpeted Floor Surfaces\, Basic Cleaning of Restrooms & Shower Rooms.  Scholarships available for individuals without other funding options. Some participants may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CommentsThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/custodial-technician/ CATEGORIES:Custodial,Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/shutterstock_1812615982.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230523T160000 DTEND;TZID=America/Chicago:20230831T173000 DTSTAMP:20260403T184611 CREATED:20221011T204723Z LAST-MODIFIED:20221011T204723Z UID:10001156-1684857600-1693503000@www.goodwillheartland.org SUMMARY:Google IT Automation with Python DESCRIPTION:This beginner-level\, six-course certificate\, developed by Google\, is designed to provide IT professionals with in-demand skills — including Python\, Git\, and IT automation — that can help you advance your career. \nKnowing how to write code to solve problems and automate solutions is a crucial skill for anybody in IT. Python\, in particular\, is now the most in-demand programming language by employers. This program builds on your IT foundations to help you take your career to the next level. It’s designed to teach you how to program with Python and how to use Python to automate common system administration tasks.  You’ll also learn to use Git and GitHub\, troubleshoot and debug complex problems\, and apply automation at scale by using configuration management and the Cloud. \nThis certificate can be completed in about 4 months and is designed to prepare you for a variety of roles in IT\, like more advanced IT Support Specialist or Junior Systems Administrator positions. Upon completion\, you can share your information with 130+ employers from an exclusive hiring consortium\, like Walmart\, Sprint\, Hulu\, Bank of America\, Google (of course!) and more. \nAttend class in person or virtually Tuesdays & Thursdays 4:00-5:30pm\, May 23 – August 31.  We recommend that you have Python installed on your machine. For some courses\, you’ll need a computer where you can install Git or ask your administrator to install it for you. If you don’t have access to a computer you are welcome to use the computers at one of our career centers. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n EmailThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-it-automation-with-python/ CATEGORIES:Computer Skills,Information Technology,Programming ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/2022-google-it-support-social-media_5.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230522T090000 DTEND;TZID=America/Chicago:20230602T110000 DTSTAMP:20260403T184611 CREATED:20221013T212341Z LAST-MODIFIED:20221013T212341Z UID:10001224-1684746000-1685703600@www.goodwillheartland.org SUMMARY:ServSafe Food Handler DESCRIPTION:Now more than ever\, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present\, practice\, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food safety requirements of food establishments. Job candidates applying for food service positions will have an edge with businesses because they have a demonstrated knowledge of food safety. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n NameThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-handler/ CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/restaurant-dish-meal-food-plate-kitchen-830948-pxhere.com_.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230509T173000 DTEND;TZID=America/Chicago:20230824T190000 DTSTAMP:20260403T184611 CREATED:20221011T191735Z LAST-MODIFIED:20221011T203158Z UID:10001149-1683653400-1692903600@www.goodwillheartland.org SUMMARY:Google IT Support Professional DESCRIPTION:Virtual\, online class held Tuesdays & Thursdays from 5:30 – 7:00 pm\, with some weekend and evening office hours for additional learning support.  Google\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the  340\,000+  great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nVirtual class is held  Tuesdays & Thursdays 5:30 pm – 7:00 pm\, and optional online instructor office hours scheduled throughout the week.  Students can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nGoogle and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nAccording to the 2019 Google IT Certificate Impact Report\, 80% of Google IT Support Professional Certificate learners in the U.S. reported a career impact within 6 months\, such as finding a new job\, getting a raise\, or starting a new business. \nUpon completion\, you can directly apply for jobs with Google and over 130 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-it-support-professional-3/ CATEGORIES:Computer Skills,Information Technology ATTACH;FMTTYPE=image/png:https://www.goodwillheartland.org/wp-content/uploads/2022/06/it-support-man-smile-1200.png ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230417T130000 DTEND;TZID=America/Chicago:20230512T150000 DTSTAMP:20260403T184611 CREATED:20221013T211836Z LAST-MODIFIED:20221013T211836Z UID:10001223-1681736400-1683903600@www.goodwillheartland.org SUMMARY:Hospitality Guest Room Attendant DESCRIPTION:This course is taught through live\, virtual instruction and utilizes American Hotel and Lodging Education Institute (AHLEI) curriculum to prepare learners for the exam to earn the industry-recognized Guest Room Attendant certification. Topics also include job search skills training\, career navigation\, interpersonal skills\, and conflict management. Hospitality venues need energetic\, positive\, detail-oriented workers with good time management and organization skills to transform previously occupied rooms into gleaming\, inviting spaces for guests to relax and enjoy. A perfect room is an important part of the guest experience. Limited scholarships are available for those without a funding source. Participants may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n X/TwitterThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-guest-room-attendant/ CATEGORIES:Custodial,Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/housemaidpushingcartwithcleanbedclotheswhilewalkingalongcorridor.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230403T090000 DTEND;TZID=America/Chicago:20230428T110000 DTSTAMP:20260403T184611 CREATED:20221013T211041Z LAST-MODIFIED:20221013T211041Z UID:10001222-1680512400-1682679600@www.goodwillheartland.org SUMMARY:Hospitality Front Desk Representative DESCRIPTION:Earn the industry recognized Front Desk Representative Certification through American Hotel and Lodging Education Institute (AHLEI).  This training prepares job candidates with the skills to serve hotel guests as a Front Desk Representative. Front Desk Representatives simultaneously provide great customer service and perform detailed tasks to meet guests’ needs. They need to have a good understanding of the hotel’s operations and be a good communicator and problem solver. Limited scholarships available for those without other funding options.  Participants may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-front-desk-representative/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/AdobeStock_347820388-scaled-e1614974013289.jpeg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230327T090000 DTEND;TZID=America/Chicago:20230331T110000 DTSTAMP:20260403T184611 CREATED:20221013T203627Z LAST-MODIFIED:20221013T203627Z UID:10001220-1679907600-1680260400@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Gold DESCRIPTION:Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-gold-3/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/11/AdobeStock_316760920.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230221T163614 DTEND;TZID=America/Chicago:20230221T163614 DTSTAMP:20260403T184611 CREATED:20220307T170430Z LAST-MODIFIED:20220307T170805Z UID:10001142-1676997374-1676997374@www.goodwillheartland.org SUMMARY:Google IT Support Professional Certificate DESCRIPTION:Virtual\, online class held Tuesdays & Thursdays from 3:30 – 5:00 pm\, with additional online or in-person office hours throughout the week for learning support.  Students can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nGoogle\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the  340\,000+  great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nGoogle and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). \nThis program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nThis program is ACE® approved—when you complete\, you can earn up to 12 college credits\, the equivalent of 4 associate degree-level courses. \nAccording to the 2019 Google IT Certificate Impact Report\, 80% of Google IT Support Professional Certificate learners in the U.S. reported a career impact within 6 months\, such as finding a new job\, getting a raise\, or starting a new business. Click here to request more info. URL:https://www.goodwillheartland.org/certification/google-it-support-professional-certificate/ CATEGORIES:Computer Skills,Information Technology END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230220T130000 DTEND;TZID=America/Chicago:20230323T150000 DTSTAMP:20260403T184611 CREATED:20221013T205719Z LAST-MODIFIED:20221013T205719Z UID:10001221-1676898000-1679583600@www.goodwillheartland.org SUMMARY:Hospitality Maintenance Technician DESCRIPTION:An important aspect of a guest’s experience is the appearance and functionality of the hotel property. The virtual Maintenance Technician occupational skills training includes 50 hours of classroom instruction in career navigation\, softs skills and job search skills instruction and the American Hotel and Lodging Education Institute (AHLEI) Maintenance Technician curriculum. The course prepares job candidates to excel on the exam and earn the industry recognized Maintenance Technician credential. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n X/TwitterThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-maintenance-technician-2/ CATEGORIES:Hospitality,Maintenance ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/maintenance.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230213T130000 DTEND;TZID=America/Chicago:20230217T150000 DTSTAMP:20260403T184611 CREATED:20221013T203118Z LAST-MODIFIED:20221013T203118Z UID:10001219-1676293200-1676646000@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Gold DESCRIPTION:Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n X/TwitterThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-gold-2/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/11/AdobeStock_316760920.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230130T090000 DTEND;TZID=America/Chicago:20230210T110000 DTSTAMP:20260403T184611 CREATED:20221024T164139Z LAST-MODIFIED:20221024T164139Z UID:10001231-1675069200-1676026800@www.goodwillheartland.org SUMMARY:ServSafe Food Handler DESCRIPTION:Now more than ever\, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present\, practice\, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food safety requirements of food establishments. Job candidates applying for food service positions will have an edge with businesses because they have a demonstrated knowledge of food safety. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n LinkedInThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-handler-4/ CATEGORIES:Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/restaurant-dish-meal-food-plate-kitchen-830948-pxhere.com_.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230130T080000 DTEND;TZID=America/Chicago:20230210T170000 DTSTAMP:20260403T184612 CREATED:20221013T212632Z LAST-MODIFIED:20221013T212632Z UID:10001225-1675065600-1676048400@www.goodwillheartland.org SUMMARY:ServSafe Food Handler DESCRIPTION:Now more than ever\, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present\, practice\, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food safety requirements of food establishments. Job candidates applying for food service positions will have an edge with businesses because they have a demonstrated knowledge of food safety. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n EmailThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-handler-2/ CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/restaurant-dish-meal-food-plate-kitchen-830948-pxhere.com_.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230117T160000 DTEND;TZID=America/Chicago:20230504T173000 DTSTAMP:20260403T184612 CREATED:20221011T205323Z LAST-MODIFIED:20221011T205323Z UID:10001158-1673971200-1683221400@www.goodwillheartland.org SUMMARY:Google IT Automation with Python DESCRIPTION:This beginner-level\, six-course certificate\, developed by Google\, is designed to provide IT professionals with in-demand skills — including Python\, Git\, and IT automation — that can help you advance your career. \nKnowing how to write code to solve problems and automate solutions is a crucial skill for anybody in IT. Python\, in particular\, is now the most in-demand programming language by employers. This program builds on your IT foundations to help you take your career to the next level. It’s designed to teach you how to program with Python and how to use Python to automate common system administration tasks.  You’ll also learn to use Git and GitHub\, troubleshoot and debug complex problems\, and apply automation at scale by using configuration management and the Cloud. \nThis certificate can be completed in about 4 months and is designed to prepare you for a variety of roles in IT\, like more advanced IT Support Specialist or Junior Systems Administrator positions. Upon completion\, you can share your information with 130+ employers from an exclusive hiring consortium\, like Walmart\, Sprint\, Hulu\, Bank of America\, Google (of course!) and more. \nAttend class in person or virtually Tuesdays & Thursdays 4:00-5:30pm\, January 17 -May 4.  We recommend that you have Python installed on your machine. For some courses\, you’ll need a computer where you can install Git or ask your administrator to install it for you. If you don’t have access to a computer you are welcome to use the computers at one of our career centers. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-it-automation-with-python-2/ CATEGORIES:Computer Skills,Information Technology,Programming ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/2022-google-it-support-social-media_2.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230116T090000 DTEND;TZID=America/Chicago:20230224T110000 DTSTAMP:20260403T184612 CREATED:20221024T164308Z LAST-MODIFIED:20221024T164308Z UID:10001232-1673859600-1677236400@www.goodwillheartland.org SUMMARY:Hospitality Food Service Careers DESCRIPTION:This online and virtual course utilizes American Hotel and Lodging Education Institute (AHLEI) and National Restaurant Association curriculum to prepare learners to earn four credentials valued by the hospitality and food service industries. Participants can earn Restaurant Server\, Breakfast Attendant\, and Kitchen Cook certifications\, and the ServSafe Food Handler certificate. This package of credentials shows potential employers that the job candidate is qualified and committed to providing quality food services in a hospitality environment. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n EmailThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-food-service-careers/ CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/hotel-server.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230109T160000 DTEND;TZID=America/Chicago:20230515T173000 DTSTAMP:20260403T184612 CREATED:20221011T201922Z LAST-MODIFIED:20221024T164451Z UID:10001153-1673280000-1684171800@www.goodwillheartland.org SUMMARY:Google UX Design DESCRIPTION:Prepare for a career in the high-growth field of UX design\, no experience or degree required. With professional training designed by Google\, get on the fast-track to a competitively paid job. There are currently 113\,700 U.S. job openings in UX design with an average entry-level salary of $58\,600.¹ \nUser experience (UX) designers focus on the interaction that users have with products\, like websites\, apps\, and physical objects. They make those everyday interactions useful\, enjoyable\, and accessible. \nAttend class in person or virtually January 9 – May 15th\, Mondays & Wednesdays 4:00-5:30 pm. \nOver 7 courses\, gain in-demand skills that will prepare you for an entry-level job. At under 10 hours per week\, you can complete the certificate in less than 6 months. \nYou will create designs on paper and in digital design tools like Figma and Adobe XD. By the end of the certificate program\, you will have a professional UX portfolio that includes three end-to-end projects\, so that you’re ready to apply for jobs. Upon completion\, you can directly apply for jobs with Google and over 130 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n PhoneThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-ux-web-design/ CATEGORIES:Computer Skills,Information Technology,Web Design ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/03/2022_GDCA-Google_Social-Media_9.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230109T090000 DTEND;TZID=America/Chicago:20230113T110000 DTSTAMP:20260403T184612 CREATED:20221013T202408Z LAST-MODIFIED:20221013T202408Z UID:10001218-1673254800-1673607600@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Gold DESCRIPTION:Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry.  \n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n X/TwitterThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-gold/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/11/AdobeStock_316760920.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230103T173000 DTEND;TZID=America/Chicago:20230420T190000 DTSTAMP:20260403T184612 CREATED:20221011T183441Z LAST-MODIFIED:20221011T203306Z UID:10001148-1672767000-1682017200@www.goodwillheartland.org SUMMARY:Google IT Support Professional DESCRIPTION:Virtual\, online class held Tuesdays & Thursdays from 5:30 – 7:00 pm\, with some weekend and evening office hours for additional learning support.  Google\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the  340\,000+  great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nVirtual class is held  Tuesdays & Thursdays 5:30 pm – 7:00 pm\, and optional online instructor office hours scheduled throughout the week.  Students can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nGoogle and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nAccording to the 2019 Google IT Certificate Impact Report\, 80% of Google IT Support Professional Certificate learners in the U.S. reported a career impact within 6 months\, such as finding a new job\, getting a raise\, or starting a new business. \nUpon completion\, you can directly apply for jobs with Google and over 130 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n URLThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details.\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  URL:https://www.goodwillheartland.org/certification/google-it-support-professional-2/ CATEGORIES:Computer Skills,Information Technology ATTACH;FMTTYPE=image/png:https://www.goodwillheartland.org/wp-content/uploads/2022/06/it-support-woman-1200.png ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT END:VCALENDAR