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SUMMARY:Guest Service Gold
DESCRIPTION:Complete one or more courses to earn stackable credentials and begin a career in  Hospitality\, where there is great potential for career advancement in this exciting industry! \nThe Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \nEarn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. \nCustomer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. \nThe Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. \n\nPlease complete this form to get more information about this course that you can attend virtually or in-person.\n\n\n                \n                        \n							"*" indicates required fields \n                         \n \n                        CompanyThis field is for validation purposes and should be left unchanged.Name*\n                            \n                            \n                                                    \n                                                    First\n                                                \n                            \n                            \n                                                    \n                                                    Last\n                                                \n                            \n                        Email*\n                            \n                        Address*    \n                    \n                         \n                                        \n                                        Street Address\n                                    \n                                        \n                                        Address Line 2\n                                    \n                                    \n                                    City\n                                 \n                                        \n                                        State / Province / Region\n                                      \n                                    \n                                    ZIP / Postal Code\n                                \n                    \n                Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details.
URL:https://www.goodwillheartland.org/certification/guest-service-gold-2/
LOCATION:Online Virtual Instruction
CATEGORIES:Customer Service,Hospitality
ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/gdca-woman-papers-1200.jpg
ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org
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