BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Goodwill of the Heartland - ECPv6.15.18//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Goodwill of the Heartland X-ORIGINAL-URL:https://www.goodwillheartland.org X-WR-CALDESC:Events for Goodwill of the Heartland REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20200308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20201101T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20210314T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20211107T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20220313T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20221106T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20230312T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20231105T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20240310T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20241103T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20231009T120000 DTEND;TZID=America/Chicago:20231110T140000 DTSTAMP:20260404T030215 CREATED:20221013T215742Z LAST-MODIFIED:20221013T215828Z UID:10001229-1696852800-1699624800@www.goodwillheartland.org SUMMARY:Custodial Technician DESCRIPTION:Students can attend this class in-person or virtually. Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician.  Covid-19 pandemic caused a 75% spike in new job openings for custodians.   Not only has the demand for cleaning services increased significantly\, custodians need to be trained with best practices for cleaning and sanitizing to prevent the spread of the virus in office\, retail\, healthcare\, and home settings. Students learn Customer Service\, Chemistry of Cleaning and Handling Hazardous and Infectious Waste\, Basic Cleaning of Above Floor Surfaces\, Basic Cleaning of Hard Floor Surfaces\, Basic Cleaning of Carpeted Floor Surfaces\, Basic Cleaning of Restrooms & Shower Rooms.  Scholarships available.  Some participants may choose to complete a 25 hour paid internship with a partner business. \n\n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n EmailThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/custodial-technician-2/ CATEGORIES:Custodial,Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/shutterstock_1812615982.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230904T090000 DTEND;TZID=America/Chicago:20231013T110000 DTSTAMP:20260404T030215 CREATED:20221013T214700Z LAST-MODIFIED:20221013T214833Z UID:10001228-1693818000-1697194800@www.goodwillheartland.org SUMMARY:Customer Service & Sales DESCRIPTION:This course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas\, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed\, but many look different. Earning the Customer Service and Sales certification opens career opportunities with online and brick and mortar specialty\, discount\, catalog\, and independent retailers\, as well as grocery stores\, chain restaurants\, multi-level marketing companies\, or other parts of retail such as corporate headquarters\, distribution centers\, and call centers. Limited Scholarships available.  Students may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n PhoneThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/customer-service-sales/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/shutterstock_125245052.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230807T090000 DTEND;TZID=America/Chicago:20230825T110000 DTSTAMP:20260404T030215 CREATED:20221013T213829Z LAST-MODIFIED:20221013T213829Z UID:10001227-1691398800-1692961200@www.goodwillheartland.org SUMMARY:ServSafe Food Protection Manager DESCRIPTION:Earn  the industry recognized ServSafe Food Protection Manager Certification through the National Restaurant Association. Food service operations need trained and trusted managers to ensure food safety practices in place and followed for the health of their customers. With the Covid-19 health crisis\, food safety is in the forefront of customer’s minds. The ServSafe Food Protection Manager training prepares job candidates for being responsible for the food safety in any type of food service establishment. This 24-hour training can help current food service employees advance in their career. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-protection-manager/ CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2021/02/adobestock_243717259_16x9.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230612T090000 DTEND;TZID=America/Chicago:20230728T110000 DTSTAMP:20260404T030215 CREATED:20221013T213147Z LAST-MODIFIED:20221013T213147Z UID:10001226-1686560400-1690542000@www.goodwillheartland.org SUMMARY:Custodial Technician DESCRIPTION:Students can attend this class in-person or virtually. Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician.  Covid-19 pandemic caused a 75% spike in new job openings for custodians.   Not only has the demand for cleaning services increased significantly\, custodians need to be trained with best practices for cleaning and sanitizing to prevent the spread of the virus in office\, retail\, healthcare\, and home settings. participants learn covered are Customer Service\, Chemistry of Cleaning and Handling Hazardous and Infectious Waste\, Basic Cleaning of Above Floor Surfaces\, Basic Cleaning of Hard Floor Surfaces\, Basic Cleaning of Carpeted Floor Surfaces\, Basic Cleaning of Restrooms & Shower Rooms.  Scholarships available for individuals without other funding options. Some participants may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CommentsThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/custodial-technician/ CATEGORIES:Custodial,Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/shutterstock_1812615982.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230522T090000 DTEND;TZID=America/Chicago:20230602T110000 DTSTAMP:20260404T030215 CREATED:20221013T212341Z LAST-MODIFIED:20221013T212341Z UID:10001224-1684746000-1685703600@www.goodwillheartland.org SUMMARY:ServSafe Food Handler DESCRIPTION:Now more than ever\, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present\, practice\, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food safety requirements of food establishments. Job candidates applying for food service positions will have an edge with businesses because they have a demonstrated knowledge of food safety. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n FacebookThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-handler/ CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/restaurant-dish-meal-food-plate-kitchen-830948-pxhere.com_.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230417T130000 DTEND;TZID=America/Chicago:20230512T150000 DTSTAMP:20260404T030215 CREATED:20221013T211836Z LAST-MODIFIED:20221013T211836Z UID:10001223-1681736400-1683903600@www.goodwillheartland.org SUMMARY:Hospitality Guest Room Attendant DESCRIPTION:This course is taught through live\, virtual instruction and utilizes American Hotel and Lodging Education Institute (AHLEI) curriculum to prepare learners for the exam to earn the industry-recognized Guest Room Attendant certification. Topics also include job search skills training\, career navigation\, interpersonal skills\, and conflict management. Hospitality venues need energetic\, positive\, detail-oriented workers with good time management and organization skills to transform previously occupied rooms into gleaming\, inviting spaces for guests to relax and enjoy. A perfect room is an important part of the guest experience. Limited scholarships are available for those without a funding source. Participants may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n LinkedInThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-guest-room-attendant/ CATEGORIES:Custodial,Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/housemaidpushingcartwithcleanbedclotheswhilewalkingalongcorridor.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230403T090000 DTEND;TZID=America/Chicago:20230428T110000 DTSTAMP:20260404T030215 CREATED:20221013T211041Z LAST-MODIFIED:20221013T211041Z UID:10001222-1680512400-1682679600@www.goodwillheartland.org SUMMARY:Hospitality Front Desk Representative DESCRIPTION:Earn the industry recognized Front Desk Representative Certification through American Hotel and Lodging Education Institute (AHLEI).  This training prepares job candidates with the skills to serve hotel guests as a Front Desk Representative. Front Desk Representatives simultaneously provide great customer service and perform detailed tasks to meet guests’ needs. They need to have a good understanding of the hotel’s operations and be a good communicator and problem solver. Limited scholarships available for those without other funding options.  Participants may choose to complete a 25 hour paid internship with a partner business. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n PhoneThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-front-desk-representative/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/AdobeStock_347820388-scaled-e1614974013289.jpeg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230327T090000 DTEND;TZID=America/Chicago:20230331T110000 DTSTAMP:20260404T030216 CREATED:20221013T203627Z LAST-MODIFIED:20221013T203627Z UID:10001220-1679907600-1680260400@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Gold DESCRIPTION:Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-gold-3/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/11/AdobeStock_316760920.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230220T130000 DTEND;TZID=America/Chicago:20230323T150000 DTSTAMP:20260404T030216 CREATED:20221013T205719Z LAST-MODIFIED:20221013T205719Z UID:10001221-1676898000-1679583600@www.goodwillheartland.org SUMMARY:Hospitality Maintenance Technician DESCRIPTION:An important aspect of a guest’s experience is the appearance and functionality of the hotel property. The virtual Maintenance Technician occupational skills training includes 50 hours of classroom instruction in career navigation\, softs skills and job search skills instruction and the American Hotel and Lodging Education Institute (AHLEI) Maintenance Technician curriculum. The course prepares job candidates to excel on the exam and earn the industry recognized Maintenance Technician credential. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n PhoneThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-maintenance-technician-2/ CATEGORIES:Hospitality,Maintenance ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/maintenance.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230213T130000 DTEND;TZID=America/Chicago:20230217T150000 DTSTAMP:20260404T030216 CREATED:20221013T203118Z LAST-MODIFIED:20221013T203118Z UID:10001219-1676293200-1676646000@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Gold DESCRIPTION:Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n LinkedInThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-gold-2/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/11/AdobeStock_316760920.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230130T090000 DTEND;TZID=America/Chicago:20230210T110000 DTSTAMP:20260404T030216 CREATED:20221024T164139Z LAST-MODIFIED:20221024T164139Z UID:10001231-1675069200-1676026800@www.goodwillheartland.org SUMMARY:ServSafe Food Handler DESCRIPTION:Now more than ever\, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present\, practice\, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food safety requirements of food establishments. Job candidates applying for food service positions will have an edge with businesses because they have a demonstrated knowledge of food safety. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n NameThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-handler-4/ CATEGORIES:Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/restaurant-dish-meal-food-plate-kitchen-830948-pxhere.com_.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230130T080000 DTEND;TZID=America/Chicago:20230210T170000 DTSTAMP:20260404T030216 CREATED:20221013T212632Z LAST-MODIFIED:20221013T212632Z UID:10001225-1675065600-1676048400@www.goodwillheartland.org SUMMARY:ServSafe Food Handler DESCRIPTION:Now more than ever\, food safety is in the public awareness as Covid-19 concerns continue. The online ServSafe Food Handler Training utilizes an activity and video-based approach to present\, practice\, and apply the ServSafe content. Learners will take the online course and attend virtual classes to prepare for Food Handler exam and meet the food safety requirements of food establishments. Job candidates applying for food service positions will have an edge with businesses because they have a demonstrated knowledge of food safety. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n NameThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-handler-2/ CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/restaurant-dish-meal-food-plate-kitchen-830948-pxhere.com_.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230116T090000 DTEND;TZID=America/Chicago:20230224T110000 DTSTAMP:20260404T030216 CREATED:20221024T164308Z LAST-MODIFIED:20221024T164308Z UID:10001232-1673859600-1677236400@www.goodwillheartland.org SUMMARY:Hospitality Food Service Careers DESCRIPTION:This online and virtual course utilizes American Hotel and Lodging Education Institute (AHLEI) and National Restaurant Association curriculum to prepare learners to earn four credentials valued by the hospitality and food service industries. Participants can earn Restaurant Server\, Breakfast Attendant\, and Kitchen Cook certifications\, and the ServSafe Food Handler certificate. This package of credentials shows potential employers that the job candidate is qualified and committed to providing quality food services in a hospitality environment. \n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n CommentsThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-food-service-careers/ CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/hotel-server.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20230109T090000 DTEND;TZID=America/Chicago:20230113T110000 DTSTAMP:20260404T030216 CREATED:20221013T202408Z LAST-MODIFIED:20221013T202408Z UID:10001218-1673254800-1673607600@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Gold DESCRIPTION:Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry.  \n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n FacebookThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-gold/ CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/11/AdobeStock_316760920.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220718T090000 DTEND;TZID=America/Chicago:20220819T110000 DTSTAMP:20260404T030216 CREATED:20211220T163340Z LAST-MODIFIED:20220509T154210Z UID:10001139-1658134800-1660906800@www.goodwillheartland.org SUMMARY:Hospitality Maintenance Technician (Monday - Friday) DESCRIPTION:An important aspect of a guest’s experience is the appearance and functionality of the hotel property. The virtual Maintenance Technician occupational skills training includes 50 hours of classroom instruction in career navigation\, softs skills and job search skills instruction and the American Hotel and Lodging Education Institute (AHLEI) Maintenance Technician curriculum. The course prepares job candidates to excel on the exam and earn the industry recognized Maintenance Technician credential.  Scholarships available to those without other funding options. Some participants may be eligible for a 25 hour paid internship with a partner business. For more information\, complete this form.   URL:https://www.goodwillheartland.org/certification/hospitality-maintenance-technician-monday-friday/ LOCATION:Online Virtual Instruction CATEGORIES:Hospitality,Maintenance ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/maintenance.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220711T090000 DTEND;TZID=America/Chicago:20220715T110000 DTSTAMP:20260404T030216 CREATED:20211220T172246Z LAST-MODIFIED:20211229T220501Z UID:10001143-1657530000-1657882800@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Professional (Monday - Friday) DESCRIPTION:American Hotel and Lodging Education Institute (AHLEI) – Certified Guest Service Professional. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, trainees learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. Scholarships available for individuals without other funding. For more information\, complete this form. URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-professional-monday-friday-2/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/shutterstock_1731788119.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220321T090000 DTEND;TZID=America/Chicago:20220325T110000 DTSTAMP:20260404T030216 CREATED:20211220T161526Z LAST-MODIFIED:20211230T151353Z UID:10001138-1647853200-1648206000@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Professional (Monday - Friday) DESCRIPTION:  \n\n\n\nAmerican Hotel and Lodging Education Institute (AHLEI) – Certified Guest Service Professional. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, trainees learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. \nThis ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. \nThe CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. Scholarships available for individuals without other funding. \nFor more information\, complete this form. URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-professional-monday-friday/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2021/02/adobestock_243717259_16x9.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220131T130000 DTEND;TZID=America/Chicago:20220225T150000 DTSTAMP:20260404T030216 CREATED:20201015T190451Z LAST-MODIFIED:20220112T215101Z UID:10001084-1643634000-1645801200@www.goodwillheartland.org SUMMARY:Hospitality Front Desk Representative (Monday - Friday) DESCRIPTION:American Hotel and Lodging Education Institute (AHLEI); Front Desk Representative Certification. This training prepares job candidates with the skills to serve hotel guests as a Front Desk Representative. Front Desk Representatives simultaneously provide great customer service and perform detailed tasks to meet guests’ needs. They need to have a good understanding of the hotel’s operations and be a good communicator and problem solver. Limited scholarships available for those without other funding options.  Some participants may be eligible for a 25 hour paid internship with a partner business. For more information\, complete our registration form. URL:https://www.goodwillheartland.org/certification/hospitality-front-desk-representative-monday-friday/ CATEGORIES:Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/AdobeStock_347820388-scaled-e1614974013289.jpeg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220131T090000 DTEND;TZID=America/Chicago:20220225T110000 DTSTAMP:20260404T030216 CREATED:20201001T162327Z LAST-MODIFIED:20220112T215431Z UID:10001078-1643619600-1645786800@www.goodwillheartland.org SUMMARY:Hospitality Guest Room Attendant (Monday - Friday) DESCRIPTION:This course is taught through live\, virtual instruction and utilizes American Hotel and Lodging Education Institute (AHLEI) curriculum to prepare learners for the exam to earn the industry-recognized Guest Room Attendant certification. Topics also include job search skills training\, career navigation\, interpersonal skills\, and conflict management. Hotels need energetic\, positive\, detail-oriented workers with good time management and organization skills to transform previously occupied rooms into gleaming\, inviting spaces for guests to relax and enjoy. A perfect room is an important part of the guest experience. Limited scholarships are available for those without a funding source. Some participants may be eligible for a 25 hour paid internship with a partner business.   For more information\, complete our registration form. URL:https://www.goodwillheartland.org/certification/hospitality-training-certification/ LOCATION:Online Virtual Instruction CATEGORIES:Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/housemaidpushingcartwithcleanbedclotheswhilewalkingalongcorridor.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220124T090000 DTEND;TZID=America/Chicago:20220128T110000 DTSTAMP:20260404T030216 CREATED:20210210T084103Z LAST-MODIFIED:20211220T162247Z UID:10001087-1643014800-1643367600@www.goodwillheartland.org SUMMARY:Hospitality Guest Service Professional (Monday-Friday) DESCRIPTION:American Hotel and Lodging Education Institute (AHLEI) – Certified Guest Service Professional. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, trainees learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. Limited scholarships available for individuals without other funding. For more information\, complete this form. URL:https://www.goodwillheartland.org/certification/guest-service-professional/ CATEGORIES:Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2021/02/adobestock_243717259_16x9.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211004T130000 DTEND;TZID=America/Chicago:20211105T150000 DTSTAMP:20260404T030216 CREATED:20201015T185330Z LAST-MODIFIED:20211220T162430Z UID:10001083-1633352400-1636124400@www.goodwillheartland.org SUMMARY:Hospitality Maintenance Technician (Monday - Friday) DESCRIPTION:An important aspect of a guest’s experience is the appearance and functionality of the hotel property.\n\nThe virtual Maintenance Technician occupational skills training includes 50 hours of classroom instruction in career navigation\, softs skills and job search skills instruction and the American Hotel and Lodging Education Institute (AHLEI) Maintenance Technician curriculum.\n\nThe course prepares job candidates to excel on the exam and earn the industry recognized Maintenance Technician credential.\n\nFor more information\, complete our registration form. URL:https://www.goodwillheartland.org/certification/hospitality-maintenance-technician/ CATEGORIES:Hospitality,Maintenance ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/maintenance.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210614T090000 DTEND;TZID=America/Chicago:20210723T110000 DTSTAMP:20260404T030216 CREATED:20201015T183012Z LAST-MODIFIED:20211220T172651Z UID:10001081-1623661200-1627038000@www.goodwillheartland.org SUMMARY:Hospitality Food Service Careers (Monday - Friday) DESCRIPTION:This online and virtual course utilizes American Hotel and Lodging Education Institute (AHLEI) and National Restaurant Association curriculum to prepare learners to earn four credentials valued by the hospitality and food service industries.\n\nParticipants can earn Restaurant Server\, Breakfast Attendant\, and Kitchen Cook certifications\, and the ServSafe Food Handler certificate.\n\nThis package of credentials shows potential employers that the job candidate is qualified and committed to providing quality food services in a hospitality environment.\n\nFor more information\, complete our registration form. URL:https://www.goodwillheartland.org/certification/hospitality-food-service-careers-monday-friday/ LOCATION:Online Virtual Instruction CATEGORIES:Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/hotel-server.jpg END:VEVENT END:VCALENDAR