BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Goodwill of the Heartland - ECPv6.15.18//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Goodwill of the Heartland X-ORIGINAL-URL:https://www.goodwillheartland.org X-WR-CALDESC:Events for Goodwill of the Heartland REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20250309T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20251102T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20260308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20261101T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20270314T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20271107T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260309T090000 DTEND;TZID=America/Chicago:20260403T110000 DTSTAMP:20260403T150441 CREATED:20251124T215125Z LAST-MODIFIED:20251124T215125Z UID:10001332-1773046800-1775214000@www.goodwillheartland.org SUMMARY:Front Desk Representative March 9 - April 3\, 2026 DESCRIPTION:Complete one or more courses and earn stackable credentials to begin a career in Hospitality\, where there is great potential for career advancement in this exciting industry! \nEarn the industry recognized Front Desk Representative Certification through American Hotel and Lodging Education Institute (AHLEI). \nThis training prepares job candidates with the skills to serve hotel guests as a Front Desk Representative. Front Desk Representatives simultaneously provide great customer service and perform detailed tasks to meet guests’ needs. They need to have a good understanding of the hotel’s operations and be a good communicator and problem solver. \nParticipants may choose to complete a 25-hour paid internship with a partner business to gain valuable hands-on work experience. \n\nPlease complete this form to get more information about this online program. \n\n \n \n "*" indicates required fields \n \n \n LinkedInThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/front-desk-representative-march-9-april-3-2026/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2024/08/OST-woman-black-counter.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260316T090000 DTEND;TZID=America/Chicago:20260424T110000 DTSTAMP:20260403T150441 CREATED:20251124T220841Z LAST-MODIFIED:20251124T220841Z UID:10001334-1773651600-1777028400@www.goodwillheartland.org SUMMARY:Food Service Careers March 16 - April 24\, 2026 DESCRIPTION:Complete one or more courses to earn stackable credentials and begin a career in Hospitality\, where there is great potential to advance in this exciting industry! \nThis course utilizes American Hotel and Lodging Education Institute (AHLEI) and National Restaurant Association curriculum to prepare learners to earn four credentials valued by the hospitality and food service industries. Participants can earn Restaurant Server\, Breakfast Attendant\, and Kitchen Cook certifications\, and the ServSafe Food Handler certificate. This package of credentials shows potential employers that the job candidate is qualified and committed to providing quality food services in a hospitality environment. \nAttend this course in-person or virtually through Zoom. \n\nPlease complete this form to get more information about this online program. We will contact you to complete your registration. \n \n \n "*" indicates required fields \n \n \n InstagramThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/food-service-careers-march-16-april-24-2026/ LOCATION:Online Virtual Instruction CATEGORIES:Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2024/08/OST-man-chef-woman-manager-veggies.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260413T090000 DTEND;TZID=America/Chicago:20260417T110000 DTSTAMP:20260403T150441 CREATED:20251124T221547Z LAST-MODIFIED:20251124T221547Z UID:10001335-1776070800-1776423600@www.goodwillheartland.org SUMMARY:Guest Service Gold April 13 - April 17\, 2026 DESCRIPTION:Complete one or more courses and earn stackable credentials to begin a career in Hospitality\, where there is great potential for career advancement in this exciting industry! \nThe Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \nEarn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10-hour course and passing the exam. \nCustomer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. \nThe Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course meets April 13 – April 17th\, 9am-11am and is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. \n\nPlease complete this form to get more information about this course you can attend virtually or in-person. \n \n \n "*" indicates required fields \n \n \n InstagramThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/guest-service-gold-april-13-april-17-2026/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2024/08/OST-woman-young-blazer.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260420T090000 DTEND;TZID=America/Chicago:20260515T110000 DTSTAMP:20260403T150441 CREATED:20251124T230117Z LAST-MODIFIED:20251124T230117Z UID:10001336-1776675600-1778842800@www.goodwillheartland.org SUMMARY:Guest Room Attendant April 20 - May 15\, 2026 DESCRIPTION:Completing one or more courses to earn stackable credentials is a great way to begin a career in Hospitality\, where there is a lot of potential to advance in this exciting industry! \nLearners may attend this course in person or through live\, virtual instruction.  The American Hotel and Lodging Education Institute (AHLEI) curriculum is utilized to prepare learners for the exam to earn the industry-recognized Guest Room Attendant certification. \nHospitality venues need energetic\, positive\, detail-oriented workers with good time management and organization skills to transform previously occupied rooms into gleaming\, inviting spaces for guests to relax and enjoy. A perfect room is an important part of the guest experience. \nParticipants may choose to complete a 25-hour paid internship with a partner business to gain valuable hands-on work experience. \n\nPlease complete this form to get more information about this course. \n \n \n "*" indicates required fields \n \n \n FacebookThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/guest-room-attendant-april-20-may-15-2026/ LOCATION:Online Virtual Instruction CATEGORIES:Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/housemaidpushingcartwithcleanbedclotheswhilewalkingalongcorridor.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT END:VCALENDAR