BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Goodwill of the Heartland - ECPv6.15.20//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://www.goodwillheartland.org X-WR-CALDESC:Events for Goodwill of the Heartland REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20240310T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20241103T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20250309T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20251102T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20260308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20261101T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20250818T090000 DTEND;TZID=America/Chicago:20250904T110000 DTSTAMP:20260425T041655 CREATED:20241014T204949Z LAST-MODIFIED:20241014T204949Z UID:10001312-1755507600-1756983600@www.goodwillheartland.org SUMMARY:ServSafe™ Food Protection Manager DESCRIPTION:Complete the National Restaurant Association’s ServSafe™ Food Protection Manager Certification and show employers you are ready to advance in the industry. Food service operations need trained and trusted managers to ensure food safety practices are in place and followed for the health of their customers. \nThe ServSafe™ Food Protection Manager training prepares job candidates to be responsible for the food safety in any type of food service establishment. This 24-hour training can help current food service employees advance in their food service or hospitality related career. \nFlexible learning options are available for learners who are unable to attend class during this time. \nPlease complete this form to get more information about this course. \n\n\n \n \n "*" indicates required fields \n \n \n CommentsThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/servsafe-food-protection-manager-3/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service,Food Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2024/08/OST-man-older-manager-kitchen.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20250818T093000 DTEND;TZID=America/Chicago:20250926T113000 DTSTAMP:20260425T041655 CREATED:20241014T211734Z LAST-MODIFIED:20250319T195426Z UID:10001313-1755509400-1758886200@www.goodwillheartland.org SUMMARY:Customer Service & Sales DESCRIPTION:Curious about a career in Customer Service and Sales? \nGet ready to unlock the secrets of stellar service and sales finesse! Join forces with the instructor to level up your skills\, from mastering the customer journey to sealing the deal. \nClass meets Monday through Friday\, 9:30 – 11:30 am\, August 18th through September 26th. \nLearners can attend class virtually via Zoom or in-person at the Goodwill Cedar Rapids Career & Support Services Office\, located 1441 Blairs Ferry Rd NE. \nThere are independent study options if a student is unable to attend scheduled classes. \nThis course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas\, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed\, but many look different. Earning the Customer Service and Sales certification opens career opportunities with online and brick and mortar specialty\, discount\, catalog\, and independent retailers\, as well as grocery stores\, chain restaurants\, multi-level marketing companies\, or other parts of retail such as corporate headquarters\, distribution centers\, and call centers. \nStudents may choose to complete a 25-hour paid internship with a partner business to gain experience in customer service and sales. \nA Goodwill career navigator will help create a career plan and support you on your journey to achieve your career goals! \nFor more information about this course and how to register\, please complete this form. \n\n \n \n "*" indicates required fields \n \n \n CompanyThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/customer-service-sales-4/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2024/08/OST-woman-young-black-cosmetics.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT END:VCALENDAR