BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Goodwill of the Heartland - ECPv6.15.18//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://www.goodwillheartland.org X-WR-CALDESC:Events for Goodwill of the Heartland REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20250309T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20251102T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20260308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20261101T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20270314T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20271107T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260112T173000 DTEND;TZID=America/Chicago:20260429T190000 DTSTAMP:20260405T175551 CREATED:20251229T212725Z LAST-MODIFIED:20251229T215633Z UID:10001337-1768239000-1777489200@www.goodwillheartland.org SUMMARY:Google IT Support Professional DESCRIPTION:Google\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! \nVirtual and in-person classes are held Mondays & Wednesdays from 5:30 – 7 pm\, with some optional office hours for additional learning support. \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the 340\,000+ great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nStudents can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nGoogle and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nUpon completion\, you can directly apply for jobs with Google and over 200 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \nFor more information\, please complete this form: \n\n \n \n "*" indicates required fields \n \n \n NameThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-it-support-professional-10/ LOCATION:Online Virtual Instruction CATEGORIES:Computer Skills,Customer Service,Information Technology ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/2022-google-it-support-social-media_5.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260413T090000 DTEND;TZID=America/Chicago:20260417T110000 DTSTAMP:20260405T175551 CREATED:20251124T221547Z LAST-MODIFIED:20251124T221547Z UID:10001335-1776070800-1776423600@www.goodwillheartland.org SUMMARY:Guest Service Gold April 13 - April 17\, 2026 DESCRIPTION:Complete one or more courses and earn stackable credentials to begin a career in Hospitality\, where there is great potential for career advancement in this exciting industry! \nThe Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry. \nEarn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10-hour course and passing the exam. \nCustomer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. \nThe Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course meets April 13 – April 17th\, 9am-11am and is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. \n\nPlease complete this form to get more information about this course you can attend virtually or in-person. \n \n \n "*" indicates required fields \n \n \n X/TwitterThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/guest-service-gold-april-13-april-17-2026/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service,Hospitality ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2024/08/OST-woman-young-blazer.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260511T173000 DTEND;TZID=America/Chicago:20260826T190000 DTSTAMP:20260405T175551 CREATED:20251229T222004Z LAST-MODIFIED:20251229T222145Z UID:10001343-1778520600-1787770800@www.goodwillheartland.org SUMMARY:Google IT Support Professional DESCRIPTION:Google\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the 340\,000+ great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nStudents can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nGoogle and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nUpon completion\, you can directly apply for jobs with Google and over 200 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \nFor more information\, please complete this form: \n\n \n \n "*" indicates required fields \n \n \n NameThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/google-it-support-professional-11/ LOCATION:Online Virtual Instruction CATEGORIES:Computer Skills,Customer Service,Information Technology ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2022/06/2022-google-it-support-social-media_2.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT END:VCALENDAR