BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Goodwill of the Heartland - ECPv6.16.5//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Goodwill of the Heartland X-ORIGINAL-URL:https://www.goodwillheartland.org X-WR-CALDESC:Events for Goodwill of the Heartland REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20210314T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20211107T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20220313T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20221106T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20230312T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20231105T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220808T173000 DTEND;TZID=America/Chicago:20221202T190000 DTSTAMP:20220708T130914Z CREATED:20220601T194159Z LAST-MODIFIED:20220708T130914Z UID:10001144-1659979800-1670007600@www.goodwillheartland.org SUMMARY:Google IT Support Professional DESCRIPTION:Virtual\, online class held Tuesdays & Thursdays from 5:30 – 7:00 pm\, with some weekend and evening office hours for additional learning support.  Google\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the  340\,000+  great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nVirtual class is held  Tuesdays & Thursdays 5:30 pm – 7:00 pm\, and optional online instructor office hours scheduled throughout the week.  Students can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nGoogle and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nAccording to the 2019 Google IT Certificate Impact Report\, 80% of Google IT Support Professional Certificate learners in the U.S. reported a career impact within 6 months\, such as finding a new job\, getting a raise\, or starting a new business. \nUpon completion\, you can directly apply for jobs with Google and over 130 U.S. employers\, including Walmart\, Best Buy\, and Astreya.  Click here to request more info. URL:https://www.goodwillheartland.org/certification/google-it-support-professional/ LOCATION:Online Virtual Instruction CATEGORIES:Computer Skills,Customer Service,Information Technology ATTACH;FMTTYPE=image/png:https://www.goodwillheartland.org/wp-content/uploads/2022/06/computer-man-1200.png ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220901T130000 DTEND;TZID=America/Chicago:20221007T150000 DTSTAMP:20220509T152129Z CREATED:20211220T175022Z LAST-MODIFIED:20220509T152129Z UID:10001147-1662037200-1665154800@www.goodwillheartland.org SUMMARY:Customer Service and Sales Certification (Monday - Friday) DESCRIPTION:This virtual course utilizes a curriculum from the National Retail Federation and prepares learners to earn the industry-recognized Customer Service and Sales certification. Although many non-essential retail storefronts closed when Covid-19 struck our service areas\, demand for grocery and distribution workers rose sharply. Customer service and sales positions are still needed\, but many will look differently in the future. Earning the Customer Service and Sales certification opens career opportunities with online and brick and mortar specialty\, discount\, catalog\, and independent retailers\, as well as grocery stores\, chain restaurants\, multi-level marketing companies\, or other parts of retail such as corporate headquarters\, distribution centers\, and call centers. Scholarships available for those without other funding options. Some participants may be eligible for a 25 hour paid internship with a partner business.   For more information\, complete this form. \n\n\n \n \n Please complete this form to get more information about this online program. We will contact you to complete your registration. \n "*" indicates required fields \n \n \n EmailThis field is for validation purposes and should be left unchanged.Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details. URL:https://www.goodwillheartland.org/certification/customer-service-and-sales-certification-monday-friday/ LOCATION:Online Virtual Instruction CATEGORIES:Customer Service ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/10/shutterstock_125245052.jpg ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org END:VEVENT END:VCALENDAR