Goodwill of the Heartland

Google UX Design
2024-01-08 04:00 - 2024-05-13 05:30 (America/Chicago) | Online Virtual Instruction
Prepare for a career in the high-growth field of UX design, no experience or degree required. With professional training designed by Google, get on the fast-track to a competitively paid job. There are currently 113,700 U.S. job openings in UX design with an average entry-level salary of $58,600.¹
User experience (UX) designers focus on the interaction that users have with products, like websites, apps, and physical objects. They make those everyday interactions useful, enjoyable, and accessible.
Attend class in person or virtually January 8 – May 13, 2024, Mondays & Wednesdays 4:00 – 5:30 pm. Learners will also complete 6-10 hours per week of online curriculum. In-person (Iowa City) and online Instructor office hours are offered weekly.
Over 7 courses, gain in-demand skills that will prepare you for an entry-level job. At under 10 hours per week, you can complete the certificate in less than 6 months.
Throughout this course you will learn the psychology of design and how users interact with UX experiences. You will gain an understanding of how to build for a more inclusive market by learning design theories on color, typography, usability, and many more. You will learn trade creative design tactics to create paper designs and then use tools like Figma and Adobe XD to transition those designs into digital prototypes. By the end of the certification program, you will have a professional UX portfolio that includes three end-to-end projects, so you’re ready to apply for jobs.
Upon graduation, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya.
The American Council on Education recommends a total of 10 college credits for successfully completing this course.
For more information, please complete this contact form.

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google Cybersecurity Professional
2024-01-08 17:30 - 2024-05-30 19:00
Prepare for a job in cybersecurity with a Google Career Certificate!

Interested in a career in the fast-growing field of cybersecurity? The Google Cybersecurity Certificate can prepare you for a new career in under 5 months, with no previous experience required. Learn from cybersecurity experts at Google and gain hands-on experience using Python, Linux, SQL, and more.
Become a qualified candidate for a variety of entry level Cybersecurity careers such as: Cybersecurity analyst, security analyst, IT security analyst, Cyber defense analyst, and security operations center (SOC) analyst.

The class meets January 8 – May 30 on Mondays & Wednesdays from 5:30 pm – 7:00 pm. Students may attend class virtually via Zoom or in-person at our Iowa City location.
In addition to class, students complete online coursework 8 – 10 hours per week.
After graduation, you’ll be able to connect with over 150 employers who are committed to considering Google Career Certificate graduates for entry-level jobs. For more information, please complete this form:

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google IT Support Professional
2024-05-07 16:00 - 2024-08-20 17:30
Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! Goodwill instructors supplement the online curriculum with virtual classroom review, practice and open computer lab hours.
Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience.
Prepare for a career in the high-growth field of information technology, no experience or degree required. Get professional training designed by Google and get on the fast track to landing one of the 340,000+ great paying IT jobs currently available in the United States.
The average entry level salary for IT Support jobs in the U.S. is $50,800.
The class meets May 7 – August 20, 2024 (except 4th of July) on Tuesdays & Thursdays 4:00 – 5:30 pm. Students may attend class virtually via Zoom or in-person at our Iowa City location. Students can expect to spend an additional 6-8 hours per week completing online coursework on their own.
In-person (Iowa City) and online instructor office hours are scheduled throughout the week.
The program builds skills in key areas: Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya, Google of course, and many others.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
The American Council on Education recommends a total of 10 college credits for successfully completing this course.

²Based on program graduate survey, United States 2022

Please complete this form to get more information about this course:

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Google Automation with Python
2024-05-07 17:30 - 2024-08-20 19:00
This beginner-level, six-course certificate, developed by Google, is designed to provide IT professionals with in-demand skills — including Python, Git, and IT automation — that can help you advance your career.
Knowing how to write code to solve problems and automate solutions is a crucial skill for anybody in IT. Python, in particular, is now the most in-demand programming language by employers. This program builds on your IT foundations to help you take your career to the next level. It’s designed to teach you how to program with Python and how to use Python to automate common system administration tasks. In this course you will learn the foundations of the Python programming language and how to automate common system administration tasks through the Linux operating system. You’ll also learn to use Git and GitHub, troubleshoot and debug complex problems, and apply automation at scale by using configuration management and the Cloud.
This certificate can be completed in about 4 months and is designed to prepare you for a variety of roles in IT, like more advanced IT Support Specialist or Junior Systems Administrator positions. Upon completion, you can share your information with 150+ employers from an exclusive hiring consortium, like Walmart, Sprint, Hulu, Bank of America, Google (of course!) and more.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
Attend class in person or virtually Tuesdays & Thursdays 5:30 – 7:00pm, May 7 – August 20, 2024. We recommend that you have Python installed on your machine. For some lessons, you’ll need a computer where you can install Git or ask your administrator to install it for you. A GitHub account will be required for completion of this course.
If you don’t have access to a computer, you are welcome to use a computer in our computer lab at one of our career centers.
The Google Career Certificates offer a recommendation from ACE® of up to 12 college credits.

²Based on program graduate survey, United States 2022

Please complete this form to get more information about this course.

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google UX Design
2024-08-12 16:00 - 2024-12-18 17:30
Prepare for a career in the high-growth field of UX design, no experience or degree required. With professional training designed by Google, get on the fast-track to a competitively paid job. There are currently 113,700 U.S. job openings in UX design with an average entry-level salary of $58,600.¹
User experience (UX) designers focus on the interaction that users have with products, like websites, apps, and physical objects. They make those everyday interactions useful, enjoyable, and accessible.
Attend class in person or virtually August 12 – December 18, 2024, Mondays & Wednesdays 4:00 – 5:30 pm. Learners will also complete 6-10 hours per week of online curriculum. In-person (Iowa City) and online Instructor office hours are offered weekly.
Over 7 courses, gain in-demand skills that will prepare you for an entry-level job. At under 10 hours per week, you can complete the certificate in less than 6 months.
Throughout this course you will learn the psychology of design and how users interact with UX experiences. You will gain an understanding of how to build for a more inclusive market by learning design theories on color, typography, usability, and many more. You will learn trade creative design tactics to create paper designs and then use tools like Figma and Adobe XD to transition those designs into digital prototypes. By the end of the certification program, you will have a professional UX portfolio that includes three end-to-end projects, so you’re ready to apply for jobs.
Upon graduation, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya.
The American Council on Education recommends a total of 10 college credits for successfully completing this course.
For more information, please complete this contact form.

Google Cybersecurity Professional
2024-08-12 17:30 - 2024-12-18 19:00
Prepare for a job in cybersecurity with a Google Career Certificate!

Interested in a career in the fast-growing field of cybersecurity? The Google Cybersecurity Certificate can prepare you for a new career in under 5 months, with no previous experience required. Learn from cybersecurity experts at Google and gain hands-on experience using Python, Linux, SQL, and more.
Become a qualified candidate for a variety of entry level Cybersecurity careers such as: Cybersecurity analyst, security analyst, IT security analyst, Cyber defense analyst, and security operations center (SOC) analyst.

The class meets January 8 – May 30 on Mondays & Wednesdays from 5:30 pm – 7:00 pm. Students may attend class virtually via Zoom or in-person at our Iowa City location.
In addition to class, students complete online coursework 8 – 10 hours per week.
After graduation, you’ll be able to connect with over 150 employers who are committed to considering Google Career Certificate graduates for entry-level jobs. For more information, please complete this form:

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google IT Support Professional
2024-09-03 17:30 - 2024-12-22 19:00
Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! Goodwill instructors supplement the online curriculum with virtual classroom review, practice and open computer lab hours.
Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience.
Prepare for a career in the high-growth field of information technology, no experience or degree required. Get professional training designed by Google and get on the fast track to landing one of 340,000+ great paying IT jobs currently available in the United States.
The average entry level salary for IT Support jobs in the U.S. is $50,800.
The class meets September 3 – December 17, 2024 (except Thanksgiving Day) on Tuesdays & Thursdays 4:00 – 5:30 pm. Students may attend class virtually via Zoom or in-person at our Iowa City location. Students can expect to spend an additional 6-8 hours per week completing online coursework on their own.
In-person (Iowa City) and online instructor office hours are scheduled throughout the week.
The program builds skills in key areas: Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya, Google of course, and many others.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
The American Council on Education recommends a total of 10 college credits for successfully completing this course.

²Based on program graduate survey, United States 2022

Please complete this form to get more information about this course:

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Google IT Support Professional
2025-09-03 17:30 - 2025-12-22 19:00
Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! Goodwill instructors supplement the online curriculum with virtual classroom review, practice and open computer lab hours.
Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience.
Prepare for a career in the high-growth field of information technology, no experience or degree required. Get professional training designed by Google and get on the fast track to landing one of 340,000+ great paying IT jobs currently available in the United States.
The average entry level salary for IT Support jobs in the U.S. is $50,800.
The class meets September 3 – December 22 on Mondays & Wednesdays 5:30 – 7:00 pm. Students may attend class virtually via Zoom or in-person at our Iowa City location. Students can expect to spend an additional 6-8 hours per week completing online coursework on their own.
In-person (Iowa City) and online instructor office hours are scheduled throughout the week.
The program builds skills in key areas: Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya, Google of course, and many others.

75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
¹Lightcast™ U.S. Job Postings (2024: Jan. 1, 2024 – Dec. 31, 2024)
²Based on program graduate survey, United States 2022

Please complete this form to get more information about this course:

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google Automation with Python
2025-12-29 08:00 - 17:00
This beginner-level, six-course certificate, developed by Google, is designed to provide IT professionals with in-demand skills — including Python, Git, and IT automation — that can help you advance your career.
Knowing how to write code to solve problems and automate solutions is a crucial skill for anybody in IT. Python, in particular, is now the most in-demand programming language by employers. This program builds on your IT foundations to help you take your career to the next level. It’s designed to teach you how to program with Python and how to use Python to automate common system administration tasks. In this course you will learn the foundations of the Python programming language and how to automate common system administration tasks through the Linux operating system. You’ll also learn to use Git and GitHub, troubleshoot and debug complex problems, and apply automation at scale by using configuration management and the Cloud.
This certificate can be completed in about 4 months and is designed to prepare you for a variety of roles in IT, like more advanced IT Support Specialist or Junior Systems Administrator positions. Upon completion, you can share your information with 150+ employers from an exclusive hiring consortium, like Walmart, Sprint, Hulu, Bank of America, Google (of course!) and more.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
Attend class virtually or in person May 26th – September 9th, Mondays and Wednesdays 12:30 – 2:00 PM.
We recommend that you have Python installed on your machine. For some lessons, you’ll need a computer where you can install Git or ask your administrator to install it for you. A GitHub account will be required for completion of this course.
If you don’t have access to a computer, you are welcome to use a computer in our computer lab at one of our career centers.
The Google Career Certificates offer a recommendation from ACE® of up to 12 college credits.
²Based on program graduate survey, United States 2022
For more information, please complete this form:

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google Digital Marketing & Ecommerce
2026-01-12 09:30 - 2026-05-11 11:30
Goodwill has partnered with Google to offer a beginner-friendly course on digital marketing and e-commerce; no prior experience is necessary!
The Google Digital Marketing & E-Commerce certification teaches students about the ins and outs of the broad field of marketing, specifically narrowing in on traditional, digital, and social media marketing. Students will learn to use industry relevant tools and platforms (Canva, Consultant Contact, Google Ads, Google Analytics, Hootsuite, HubSpot, Mailchimp, Shopify, and Twitter), as well as other skills such as developing customer personas and creating social media calendars. The course allows students to build a personal portfolio to present to potential employers while also earning a professional certification in Digital Marketing upon course completion!

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google IT Support Professional
2026-01-12 17:30 - 2026-04-29 19:00
Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential!
Virtual and in-person classes are held Mondays & Wednesdays from 5:30 – 7 pm, with some optional office hours for additional learning support.
Prepare for a career in the high-growth field of information technology, no experience or degree required. Get professional training designed by Google and get on the fast track to landing one of the 340,000+ great paying IT jobs currently available in the United States.
The average entry level salary for IT Support jobs in the U.S. is $50,800.
Students can expect to spend an additional 6-8 hours per week completing online coursework on their own.
Google and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience.
The program builds skills in key areas: Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
Upon completion, you can directly apply for jobs with Google and over 200 U.S. employers, including Walmart, Best Buy, and Astreya.
The American Council on Education recommends a total of 10 college credits for successfully completing this course.
For more information, please complete this form:

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google Data Analytics
2026-01-13 15:30 - 2026-05-21 17:00
Attend Data Analytics course in person or virtually, Tuesdays and Thursdays 3:30 – 5:00 pm, January 13 – May 21.
Prepare for a new career in the high-growth field of data analytics, no experience or degree required. Get professional training designed by Google and have the opportunity to connect with top employers. There are over 251,000 open jobs in data analytics with a median entry-level salary of $95,000 in the U.S.¹
Data analytics is the collection, transformation, and organization of data in order to draw conclusions, make predictions, and drive informed decision making.
Over 8 courses, gain in-demand skills that prepare you for an entry-level job. You’ll learn from Google employees whose foundations in data analytics served as launchpads for their own careers. At under 10 hours per week, you can complete the certificate in less than 6 months.
Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Deloitte, Target, Verizon, and of course, Google.
Additionally, all Google Career Certificates include an optional course, Accelerate Your Job Search with AI. This course empowers you to navigate your job search efficiently and confidently, guiding you to use AI to create a job search plan, professional pitch, resume, and more.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
¹Lightcast™ U.S. Job Postings (2024: Jan. 1, 2024 – Dec. 31, 2024)
²Based on program graduate survey, United States 2022
Data Analytics is a 19-week online training designed to provide learners with knowledge and skills required to be qualified candidates for junior data analyst, associate data analyst, and database administrator.
The training includes 228 hours of virtual curriculum and 57 classroom hours and the opportunity to connect with businesses who hire data analyst candidates.
Understanding the foundations of data, effective decision making, efficient processing skills, analyzing data to answer questions, and R Programming will be taught through video presentations, activities, quizzes, and projects on the Coursera platform. This course also covers work readiness, career navigation and soft skills training to jump start your new career!
For more information, please complete this form:

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google Cybersecurity Professional
2026-01-13 17:30 - 2026-05-21 19:00
Prepare for a job in cybersecurity with a Google Career Certificate!
Interested in a career in the fast-growing field of cybersecurity? The Google Cybersecurity Certificate can prepare you for a new career in under 5 months, with no previous experience required. Learn from cybersecurity experts at Google and gain hands-on experience using Python, Linux, SQL, and more.
Become a qualified candidate for a variety of entry level Cybersecurity careers such as: Cybersecurity analyst, security analyst, IT security analyst, Cyber defense analyst, and security operations center (SOC) analyst.
The class meets January 13 – May 21 on Tuesdays & Thursdays from 5:30 pm – 7:00 pm. Students may attend class virtually via Zoom or in-person at our Iowa City location.
In addition to class, students complete online coursework 8 – 10 hours per week.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
²Based on program graduate survey, United States 2022
After graduation, you’ll be able to connect with over 200 employers who are committed to considering Google Career Certificate graduates for entry-level jobs.
For more information, please complete this form:

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google UX Design
2026-02-02 08:00 - 2026-06-10 17:00
Prepare for a career in the high-growth field of UX design, no experience or degree required. With professional training designed by Google, get on the fast-track to a competitively paid job. There are currently 113,700 U.S. job openings in UX design with an average entry-level salary of $58,600.¹
User experience (UX) designers focus on the interaction that users have with products, like websites, apps, and physical objects. They make those everyday interactions useful, enjoyable, and accessible.
Learners will complete 6-10 hours per week of online curriculum and attend class in-person or virtually twice a week. In-person (Iowa City) and online Instructor office hours are offered weekly.
Over 7 courses, gain in-demand skills that will prepare you for an entry-level job. At under 10 hours per week, you can complete the certificate in less than 6 months.
Throughout this course you will learn the psychology of design and how users interact with UX experiences. You will gain an understanding of how to build for a more inclusive market by learning design theories on color, typography, usability, and many more. You will learn trade creative design tactics to create paper designs and then use tools like Figma and Adobe XD to transition those designs into digital prototypes. By the end of the certification program, you will have a professional UX portfolio that includes three end-to-end projects, so you’re ready to apply for jobs.
Upon graduation, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya.
The American Council on Education recommends a total of 10 college credits for successfully completing this course.
For more information, please complete this form:

"*" indicates required fields

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Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary, please provide additional relevant details.

Google IT Support Professional
2026-05-11 17:30 - 2026-08-26 19:00
Google, Coursera, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential!
Prepare for a career in the high-growth field of information technology, no experience or degree required. Get professional training designed by Google and get on the fast track to landing one of the 340,000+ great paying IT jobs currently available in the United States.
The average entry level salary for IT Support jobs in the U.S. is $50,800.
Students can expect to spend an additional 6-8 hours per week completing online coursework on their own.
Google and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience.
The program builds skills in key areas: Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
Upon completion, you can directly apply for jobs with Google and over 200 U.S. employers, including Walmart, Best Buy, and Astreya.
The American Council on Education recommends a total of 10 college credits for successfully completing this course.
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