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DTSTART;TZID=America/Chicago:20230103T173000
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CREATED:20221011T183441Z
LAST-MODIFIED:20221011T203306Z
UID:10001148-1672767000-1682017200@www.goodwillheartland.org
SUMMARY:Google IT Support Professional
DESCRIPTION:Virtual\, online class held Tuesdays & Thursdays from 5:30 – 7:00 pm\, with some weekend and evening office hours for additional learning support.  Google\, Coursera\, and Goodwill have joined forces to provide the training and support you need to get started in an IT career with advancement potential! \nPrepare for a career in the high-growth field of information technology\, no experience or degree required.  Get professional training designed by Google and get on the fast track to landing one of the  340\,000+  great paying IT jobs currently available in the United States. \nThe average entry level salary for IT Support jobs in the U.S. is $50\,800. \nVirtual class is held  Tuesdays & Thursdays 5:30 pm – 7:00 pm\, and optional online instructor office hours scheduled throughout the week.  Students can expect to spend an additional 6-8 hours per week completing online coursework on their own. \nGoogle and Coursera have partnered to offer IT Support Professional certification. Goodwill instructors supplement the online curriculum with virtual classroom review\, practice and open computer lab hours. Coursera’s learning platform offers highly interactive training to individuals who are interested in IT careers but have little or no experience. \nThe program builds skills in key areas: Binary Code\, Customer Support\, Linux\, Troubleshooting\, Domain Name System (DNS)\, Ipv4\, Network Model\, Powershell\, Linux File Systems\, Command-Line Interface\, Directory Service\, and Lightweight Directory Access Protocol (LDAP). This program also prepares you for the CompTIA A+ exams\, the industry standard certification for IT—you’ll earn a dual credential when you complete both. \nAccording to the 2019 Google IT Certificate Impact Report\, 80% of Google IT Support Professional Certificate learners in the U.S. reported a career impact within 6 months\, such as finding a new job\, getting a raise\, or starting a new business. \nUpon completion\, you can directly apply for jobs with Google and over 130 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \n\n\n                \n                        \n                            Please complete this form to get more information about this online program. We will contact you to complete your registration. \n							"*" indicates required fields \n                         \n \n                        CompanyThis field is for validation purposes and should be left unchanged.Name*\n                            \n                            \n                                                    \n                                                    First\n                                                \n                            \n                            \n                                                    \n                                                    Last\n                                                \n                            \n                        Email*\n                            \n                        Address*    \n                    \n                         \n                                        \n                                        Street Address\n                                    \n                                        \n                                        Address Line 2\n                                    \n                                    \n                                    City\n                                 \n                                        \n                                        State / Province / Region\n                                      \n                                    \n                                    ZIP / Postal Code\n                                \n                    \n                Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details.\n          \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n        \n                        \n                        \n		                \n		                \n\n 
URL:https://www.goodwillheartland.org/certification/google-it-support-professional-2/
CATEGORIES:Computer Skills,Information Technology
ATTACH;FMTTYPE=image/png:https://www.goodwillheartland.org/wp-content/uploads/2022/06/it-support-woman-1200.png
ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20230109T090000
DTEND;TZID=America/Chicago:20230113T110000
DTSTAMP:20260506T010514
CREATED:20221013T202408Z
LAST-MODIFIED:20221013T202408Z
UID:10001218-1673254800-1673607600@www.goodwillheartland.org
SUMMARY:Hospitality Guest Service Gold
DESCRIPTION:Earn the industry recognized Certified Guest Service Professional credential by completing this American Hotel and Lodging Education Institute (AHLEI) 10 hour course and passing the exam. Customer service is vitally important in all businesses; this is especially true in hospitality. Through Guest Service Gold\, students learn how to anticipate guest needs\, deliver memorable experiences\, and turn around difficult situations. The Certified Guest Service Professional gives job candidates a marketable edge when applying for their first hospitality job. This ten-hour course is a prerequisite for Hospitality Food Service Careers\, Maintenance Technician\, Front Desk Representative\, and Guest Room Attendant. The course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. The CGSP credential is recognized worldwide in the hospitality industry and is the highest acknowledgment of award-winning guest service for employees in the hospitality industry.  \n                \n                        \n                            Please complete this form to get more information about this online program. We will contact you to complete your registration. \n							"*" indicates required fields \n                         \n \n                        EmailThis field is for validation purposes and should be left unchanged.Name*\n                            \n                            \n                                                    \n                                                    First\n                                                \n                            \n                            \n                                                    \n                                                    Last\n                                                \n                            \n                        Email*\n                            \n                        Address*    \n                    \n                         \n                                        \n                                        Street Address\n                                    \n                                        \n                                        Address Line 2\n                                    \n                                    \n                                    City\n                                 \n                                        \n                                        State / Province / Region\n                                      \n                                    \n                                    ZIP / Postal Code\n                                \n                    \n                Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details.
URL:https://www.goodwillheartland.org/certification/hospitality-guest-service-gold/
CATEGORIES:Customer Service,Hospitality
ATTACH;FMTTYPE=image/jpeg:https://www.goodwillheartland.org/wp-content/uploads/2020/11/AdobeStock_316760920.jpg
ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org
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DTSTART;TZID=America/Chicago:20230109T160000
DTEND;TZID=America/Chicago:20230515T173000
DTSTAMP:20260506T010514
CREATED:20221011T201922Z
LAST-MODIFIED:20221024T164451Z
UID:10001153-1673280000-1684171800@www.goodwillheartland.org
SUMMARY:Google UX Design
DESCRIPTION:Prepare for a career in the high-growth field of UX design\, no experience or degree required. With professional training designed by Google\, get on the fast-track to a competitively paid job. There are currently 113\,700 U.S. job openings in UX design with an average entry-level salary of $58\,600.¹ \nUser experience (UX) designers focus on the interaction that users have with products\, like websites\, apps\, and physical objects. They make those everyday interactions useful\, enjoyable\, and accessible. \nAttend class in person or virtually January 9 – May 15th\, Mondays & Wednesdays 4:00-5:30 pm. \nOver 7 courses\, gain in-demand skills that will prepare you for an entry-level job. At under 10 hours per week\, you can complete the certificate in less than 6 months. \nYou will create designs on paper and in digital design tools like Figma and Adobe XD. By the end of the certificate program\, you will have a professional UX portfolio that includes three end-to-end projects\, so that you’re ready to apply for jobs. Upon completion\, you can directly apply for jobs with Google and over 130 U.S. employers\, including Walmart\, Best Buy\, and Astreya. \nThe American Council on Education recommends a total of 10 college credits for successfully completing this course. \n\n                \n                        \n                            Please complete this form to get more information about this online program. We will contact you to complete your registration. \n							"*" indicates required fields \n                         \n \n                        NameThis field is for validation purposes and should be left unchanged.Name*\n                            \n                            \n                                                    \n                                                    First\n                                                \n                            \n                            \n                                                    \n                                                    Last\n                                                \n                            \n                        Email*\n                            \n                        Address*    \n                    \n                         \n                                        \n                                        Street Address\n                                    \n                                        \n                                        Address Line 2\n                                    \n                                    \n                                    City\n                                 \n                                        \n                                        State / Province / Region\n                                      \n                                    \n                                    ZIP / Postal Code\n                                \n                    \n                Phone*Which certification are you interested in?*Automation with Python (Google)Customer Service & SalesCustodial TechnicianCybersecurity Professional (Google)Data Analytics (Google)Digital Marketing & eCommerce Professional (Google)Essential Computer Skills for EmploymentHospitality Guest Service ProfessionalHospitality Food Service CareersHospitality Guest Room AttendantHospitality Maintenance TechnicianHospitality Front Desk RepresentativeIT Support Professional (Google)ServSafe Food HandlerServSafe Food Protection ManagerUX Design (Google)Additional commentsIf necessary\, please provide additional relevant details.
URL:https://www.goodwillheartland.org/certification/google-ux-web-design/
CATEGORIES:Computer Skills,Information Technology,Web Design
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ORGANIZER;CN="Goodwill of the Heartland":MAILTO:awinslow@goodwillheartland.org
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